CarMax reviews

3.5

60% would recommend to a friend

(8,202 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Mar 10, 2024

Don't Do It

Recommend
CEO approval
Business Outlook

Pros

Discount on cars. Just take to independent mechanic before commit.

Cons

They market themselves diff. But nope, unethical car dealer. I'm honest person, got sucked in from their marketing. Never thought I'd ever, ever sale cars. OK for couple of months, then car after car started breaking down (often in from of clients on test drives!) Or you'd invest hours and hours (even weeks sometimes), make the sale, get paid... only to have customer angrily return, return car, and then you lose that pay.

2.0
Oct 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, Somewhat flexible schedule, *very few* but some of the people are great!

Cons

Rumor mill, Childish coworkers and some managers, Unprofessional, Pay never increases and you basically have to move out of state to continue moving up in the company.

2.0
Oct 10, 2023

Retail Sales

Recommend
CEO approval
Business Outlook

Pros

Sales process is customer friendly, simple, easy and efficient. No drama.

Cons

Process is designed for efficiency and low expense for the company. Great for the beginner or someone close to retirement but would not recommend to anyone with experience looking to make commissioned retail sales a career. Pay is very low compared with competitors. This is not a highly skilled position and the pay rate reflects that. High turnover rate.

Viewing 163 - 165 of 8,202 Reviews

Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.