1.0
Dec 28, 2019
Recent Changes Hurt Sales Consultants
Current employee, more than 8 years
Nashville, TN
Recommend
CEO approval
Business Outlook
Pros
Fun work environment, good friendly people
Cons
Recent changes severely hurt sales consultants commissions. The company has all internet and phone leads go through their “CEC” Customer Experience Center. Now sales consultants in the store will only make half of the commissions unless the customer visits the store before calling or going online. This makes it so the sales consultants have to work twice as hard to make the same commissions that they once were making.