CarMax reviews

3.5

60% would recommend to a friend

(8,202 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Aug 5, 2019

Nice benefits, poor leadership

Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Pay is pretty good. Work hours are nice if you like working super early in the morning and getting off early afternoon.

Cons

The dealership I work at has extremely poor management and in turn employees have pretty low moral. Carmax also has very specific protocols for detailing a car which are very hard to follow because they are time consuming and we are on a very strict time schedule to get cars done in. There doesn't seem to be a lot of room for career growth as well.

1.0
Aug 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Great management Benefits Easy to transfer Flexable schedule

Cons

Pay Poor operational effectiveness Hightly stressful Underpaid over worked

1.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

pretty good hours but thats it

Cons

managers have nothing better to do besides micromanage and nitpick. none of the managers were ever sales people and they don't know how to talk to customers. also the cars are in awful condition and the service department is useless.

Viewing 178 - 180 of 8,202 Reviews

Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.