CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 8, 2016

Get a grip!

Recommend
CEO approval
Business Outlook

Pros

Fellow consultants- we are all in this together so there is a sense of camaraderie. Open door policy- it is nice to be given the chance to be heard even if nothing is accomplished. Management- there are some seriously awesome managers!

Cons

The strict attendance policy- it is a-okay to be at the dealership on our days off and of course, to stay way past our shifts, but be ONE minute late and we have to sign the book of shame. Work life balance- it's non existent if we want to make money. I do not make enough to justify the things that i miss in life. Expectations- we are expected to perform at a near perfect level with each and every customer. Customer interactions- we are not reimbursed for our phone bill yet it is unspoken that in order to succeed, we should give customers our personal cell phone numbers.

4.0
Jul 18, 2016

Sales manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company that promotes from within and works hard for their associates

Cons

Pay scale could be a lot better

5.0
Jun 30, 2016

Amazing Company

Recommend
CEO approval
Business Outlook

Pros

High levels of teamwork and co-operation. Managers truly care about associate development and growth. Plenty of opportunities to meet people throughout the company and hear more about initiatives. Loads of transparency through the entire process.

Cons

I have honestly nothing bad to say about Carmax.

Viewing 208 - 210 of 8,203 Reviews

Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.