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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,203 total reviews)
      avatar

      Keith Barr

      60% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.2

      Senior management

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Oct 7, 2015

      Sales Consultant

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the department regular employees are good people and want to do the right thing.

      Cons

      They promote pencil pushers and managers, not leaders. They play favorites and are quick to find someone to bring down just to justify their own job. It is not about people to them; it is only about numbers and keeping those above them off their backs by being on yours. Also, CarMax has only implemented one pay increase to commissions since opening in 1993... One... Managers and higher get adjustments for cost of living and time in position EVERY YEAR. Not for sales consultants..

      1.0
      Mar 30, 2015

      Great company turned crooked

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growth opportunities, travel opportunities, good benefits, store meetings include games and a cookout, company also does alot of charity work and fundraisers.

      Cons

      Poor work/life balance, manager are unprofessional and play favorites. The store I worked at has managers that discriminate against women, managers that gossip with associates about other associates, managers that sleep with customers, and managers that sleep with other managers.

      5.0
      Mar 13, 2015

      Exceptional Company to work for

      Location general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of Fortunes Top 100 Best Places to Work; One of Fortunes Top 125 Training Companies. The training is very thorough for external candidates; Time a way policy vs sick pay or vacation. If you are performing well, or family emergency, etc, anything that may require "time a way" you are paid your full salary. This benefit begins immediately. Bottom up philosophy vs Top down. The company listens to the associates and store management. Lots of room for advancement and growth. This is a huge focus. Team work and associate development are key!

      Cons

      Training program for all positions, but especially sales is very long. Don't get behind in your staffing, and always keep a management bench. If you loose a Sales Manager, for example, training an external candidate will take 6-9 months. Developmental activities are micromanaged. Every associate must have X number of written observations, Development plan, monthly development sessions called "File Reviews", etc It is exhausting so you better be passionate about development, and feel comfortable being audited.

      Viewing 217 - 219 of 8,203 Reviews
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      Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.