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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,203 total reviews)
      avatar

      Keith Barr

      60% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      8K reviews
      2.0
      Feb 25, 2015

      Top down IT organization that sees associates as widgets

      Programme analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a nice on-site athletic facility and a good cafeteria. The work environment is casual. On a technical level, some of the teams (in particular CarMax.com) utilize some more advanced technologies.

      Cons

      There are many problems with the IT organization. The key ones include 1) an inability to work from home; 2) very poor advancement opportunities; 3) manager arrogance. There are numerous managers who actually will ignore associates when they pass them in the hall. Likewise, associate creativity is generally frowned upon. If you like this sort of treatment, plus a lot of evening and weekend on call work, this is the place for you.

      5.0
      Nov 2, 2014

      My favorite job!! Inventory Associate

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love this place! Friendly, comfortable atmosphere. For the most part, all departments are laid back and chill. As long as you take the job seriously and do what you need to do and work hard, you will succeed. I have had a lot of jobs that I hated waking up to, but I cant wait to start every morning at Carmax.

      Cons

      Wish they would pay inventory more. We do all the physical work there in all types of environments and do deserve better compensation.

      2.0
      Oct 17, 2014

      Started great, became horrible. Company Moving toward wal-mart mentality

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited comission potential. Great people for the most part.

      Cons

      Don't really know where to begin. I was a sales associate for a year and a half. Seems like store happiness in terms of associates varys greatly with the quality of location GM. I had a great gm who was there for years, was fired and replaced by someone who was unapproachable and blatantly disregarded the concerns of associates. He also intimidated sales managers and added and additional 30 sales associates. This greatly reduced opportunity for assocites and numbers declined. There was a lack of promotion from within as well. When you have nearly 80 sales associates, many who have been waiting for an opportunity to move up, why would you bring in four new managers from the outside after the others quit? Horrible treatment of assocites in regards to performance. If your the type of person that needs to be left alone during even the slightest of sales slumps to get your mojo back, don't even think about working here. Corporate HR is a joke. They talk to hand picked associates during visits and turn a blind eye to complaints. Survey scores for gm and management from associates were awful and nothing was done.

      Viewing 220 - 222 of 8,203 Reviews
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      Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.