CarParts.com reviews

3.8

74% would recommend to a friend

(267 total reviews)
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David Meniane

78% approve of CEO

71% positive business outlook

CarParts.com has an employee rating of 3.8 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarParts.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

267 reviews
5.0
Dec 4, 2024

Awesome!

Recommend
CEO approval
Business Outlook

Pros

Working at CarParts.com has been an incredibly rewarding experience! From day one, I felt welcomed into a supportive and collaborative environment. The company culture promotes growth and innovation, making it a fantastic place to develop my skills. Management is approachable and genuinely values employee feedback, which fosters a sense of belonging and teamwork. The opportunities for professional development are abundant, with regular training sessions and mentorship programs that help us advance in our careers. Additionally, the work-life balance is excellent, allowing me to thrive both personally and professionally. I truly appreciate the emphasis on wellness and employee satisfaction. Overall, I am proud to be part of the CarParts.com team and highly recommend it to anyone looking for a fulfilling workplace!

Cons

While management is generally approachable, there can be occasional communication gaps between departments that lead to misunderstandings and delays in project execution.

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CarParts.com Response
1y
Thank you for your wonderful review! We’re thrilled to hear that your experience at CarParts.com has been rewarding and that you appreciate our supportive culture and opportunities for growth. We also acknowledge your feedback and we encourage you to share with your local HR team for further discussion. We’re glad to have you as part of our team!
2.0
Sep 26, 2024
Recommend
CEO approval
Business Outlook

Pros

the team leads are really patient and helpful.

Cons

new processes are not agent and customer friendly. tools are not a par with other companies.no crm and needs better telephony. no real investment in tools,

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CarParts.com Response
1y
Thank you for sharing your feedback about your experience at CarParts.com. We appreciate your insights regarding the support from team leads and the areas where improvements can be made, particularly concerning tools and processes. We always strive to enhance our work environment, and your comments are valuable in that effort. We encourage you to reach out to your local HR representative to discuss your suggestions further. Your voice matters, and we’re here to listen!
4.0
Sep 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Good good good good good

Cons

None none none none none

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CarParts.com Response
1y
Thank you for your positive feedback! We’re delighted to hear that you’re enjoying your experience at CarParts.com. If you have any further thoughts or suggestions, please feel free to reach out to your local HR representative. Your input is always appreciated!
Viewing 133 - 135 of 267 Reviews

Glassdoor has 277 CarParts.com reviews submitted anonymously by CarParts.com employees. Read employee reviews and ratings on Glassdoor to decide if CarParts.com is right for you.