CarParts.com reviews

3.8

73% would recommend to a friend

(266 total reviews)
avatar

David Meniane

77% approve of CEO

70% positive business outlook

CarParts.com has an employee rating of 3.8 out of 5 stars, based on 266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarParts.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

266 reviews
1.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Worst inhouse contact center ever

Cons

Doesnt have a solid incentive structure, when you hit the KPIs they will change it constantly so that you would not be getting the full amount stipulated

avatar
CarParts.com Response
1y
Thank you for sharing your feedback. Your input is valuable, and we encourage you to reach out to your local HR representative to discuss these issues further and ensure your concerns are addressed appropriately. We appreciate your dedication to the company over the years and hope to work together toward improving the employee experience.
3.0
Mar 21, 2025

Ok company

Recommend
CEO approval
Business Outlook

Pros

Great workmates Flexible work arrangements

Cons

No bonus No salary increase No activities No room for promotion unless one of your bosses leave Feels like a dead-end job at this point

avatar
CarParts.com Response
1y
Thank you for sharing your feedback and for being part of the CarParts.com team for over four years. We understand your concerns regarding bonuses, salary increases, activities, and career growth opportunities. Your input is valuable, and we encourage you to reach out to your local HR representative to discuss these matters further. This will help ensure your concerns are heard and addressed appropriately. Thank you again for your honest review and contributions to the company.
2.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

You can enjoy a more life-work balance depending on your responsibility

Cons

Nothing special, doesn't motivate employees, and no events/activities to keep employees in tact

avatar
CarParts.com Response
1y
Thank you for sharing your thoughts about your experience at CarParts.com. Regarding your concerns about compensation and employee engagement activities, we recognize the importance of these aspects in fostering a motivating work environment. We encourage you to connect with your local HR team to discuss these issues in detail so we can better understand how we can help. Thank you for your feedback, and we hope you continue to find value in your role.
Viewing 16 - 18 of 266 Reviews

Glassdoor has 276 CarParts.com reviews submitted anonymously by CarParts.com employees. Read employee reviews and ratings on Glassdoor to decide if CarParts.com is right for you.