Does Carbonite pay their employees well?

According to anonymously submitted Glassdoor reviews, Carbonite employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Carbonite. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Carbonite?

51% of Carbonite employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carbonite 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Carbonite?

Customer Success Manager (11) , Software Engineer (7) , Tech Support (7) , Technical Support (5) , Technical Support Engineer (5) , Principal Software Engineer (4) , Senior Software Engineer (4) , Software Engineer Co-Op (4) , Technical Support Agent (4) , Technical Support Representative (4) , Customer Success Manager (CSM) (3) , Engineer (3) , Marketing (3) , Sales (3) , Technical Support Specialist (3)

What are the pros of working at Carbonite according to real employee reviews?

""Free snacks" and fairly good benefits." ((in 31 reviews)); "Great culture, working with smart people" ((in 16 reviews)); "Pay is good" ((in 14 reviews)); "Friendly coworkers and a lot of perks, fast paced environment" ((in 11 reviews)); "Great work life balance" ((in 11 reviews))

What are the cons of working at Carbonite according to real employee reviews?

"4 managers for the same product" ((in 15 reviews)); "Upper management likes the idea of being innovative and doing new things, but doesn't back it up with the time or resources." ((in 11 reviews)); "Poor engineering group, no leadership or vision for new product or improving existing products." ((in 11 reviews)); "Recent acquisitions have led to layoffs." ((in 6 reviews)); "Agents frequently came to work sick so they wouldn't lose their accrued personal time off." ((in 3 reviews))

What are employees saying about Carbonite layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Carbonite layoffs and their outlook for job security at Carbonite in 2026.

What are the top reviewed Carbonite locations?

Boston , Lewiston , Salt Lake City , West Valley City , Newark , Draper , Chicago , New York , Rochester , Indianapolis , Riverside , San Francisco , Sunnyvale , Seattle , Malden , Newton , Bingham Farms

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Carbonite

Part of OpenText

Carbonite reviews

3.2

51% would recommend to a friend

(308 total reviews)

Steve Munford

57% approve of CEO

39% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Work/Life balance

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

Carbonite has an employee rating of 3.2 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carbonite employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

308 reviews

4.0

Nov 14, 2022

Tier II Technical Support

Tier ii technical support

Recommend

CEO approval

Business Outlook

Pros

Atmosphere, co-workers, engaging, support, rewarding

Cons

Hours, shift work, demanding, not for the faint of heart

5.0

Nov 10, 2022

Good company

Designer

Recommend

CEO approval

Business Outlook

Pros

Nice management , still wait and see

Cons

Nothing to complain. Still leaning

1.0

Oct 25, 2022

Nearly 4 years of frustration and declining morale.

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Get to work from home

Cons

Poor communication from upper managment, Terrible raise and merit structures, Inconsistent and chaotic internal hiring structure, Terrible and inconsistent benefits, No 401k Match, Lots and Lots of carrot dangling and internal tool failures.

Viewing 22 - 24 of 308 Reviews

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