Startups come with consequences. Carbonite has very little protocol on how to handle obscure scenarios. If you ask a supervisor a question, you'd be wise to document it because the next person you talk to might give you a completely different answer. There are also indirect punishments for speaking up: employees who question a QA score have received corrected grades, only to discover that previous QA scores had been lowered (QA = bonus). Penalties are also conveniently instated immediately before major bonuses should be paid out (such as the highly coveted "$1000 referral bonus").
The main complaint I had about Carbonite was that Boston employees were statistically less productive than Maine employees, yet they are rewarded with greater benefits and wages. This is an issue that had been discussed by Maine supervisors who specifically avoided transferring certain escalations in fear that "Boston would get it." The Boston office also gets non-major holidays off (paid), REAL operating systems (as opposed to VMware), and free snacks/soda when Maine does not.
Last but not least, Carbonite favors nepotism. Out of the several employee couples that work at the center, all of the higher ups (at present, males) have decent positions (QA team, Team lead, etc). Spouses of said employees were put on a "fast-track" and promoted ahead of more qualified applicants for lower management positions.