Does Carbonite pay their employees well?

According to anonymously submitted Glassdoor reviews, Carbonite employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Carbonite. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Carbonite?

51% of Carbonite employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carbonite 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Carbonite?

Customer Success Manager (11) , Software Engineer (7) , Tech Support (7) , Technical Support (5) , Technical Support Engineer (5) , Principal Software Engineer (4) , Senior Software Engineer (4) , Software Engineer Co-Op (4) , Technical Support Agent (4) , Technical Support Representative (4) , Customer Success Manager (CSM) (3) , Engineer (3) , Marketing (3) , Sales (3) , Technical Support Specialist (3)

What are the pros of working at Carbonite according to real employee reviews?

""Free snacks" and fairly good benefits." ((in 31 reviews)); "Great culture, working with smart people" ((in 16 reviews)); "Pay is good" ((in 14 reviews)); "Friendly coworkers and a lot of perks, fast paced environment" ((in 11 reviews)); "Great work life balance" ((in 11 reviews))

What are the cons of working at Carbonite according to real employee reviews?

"4 managers for the same product" ((in 15 reviews)); "Upper management likes the idea of being innovative and doing new things, but doesn't back it up with the time or resources." ((in 11 reviews)); "Poor engineering group, no leadership or vision for new product or improving existing products." ((in 11 reviews)); "Recent acquisitions have led to layoffs." ((in 6 reviews)); "Agents frequently came to work sick so they wouldn't lose their accrued personal time off." ((in 3 reviews))

What are employees saying about Carbonite layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Carbonite layoffs and their outlook for job security at Carbonite in 2026.

What are the top reviewed Carbonite locations?

Boston , Lewiston , Salt Lake City , West Valley City , Newark , Draper , Chicago , New York , Rochester , Indianapolis , Riverside , San Francisco , Sunnyvale , Seattle , Malden , Newton , Bingham Farms

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Carbonite

Part of OpenText

Carbonite reviews

3.2

51% would recommend to a friend

(308 total reviews)

Steve Munford

57% approve of CEO

39% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Work/Life balance

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

Carbonite has an employee rating of 3.2 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carbonite employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

308 reviews

5.0

Dec 22, 2013

Fast growing company achieving high customer and employee satisfaction ratings.

Team manager

Recommend

CEO approval

Business Outlook

Pros

Committed and talented senior leadership in customer care provides good direction, projections, and valuable feedback. Senior leadership is inspiring and motivating. Great opportunity for applicants with solid work ethic and passion for technology. Goal of support group is world-class customer service. Very nice employee recognition program, mentoring, on and off-site events.

Cons

Although not actually a "con", call center jobs are not for everyone. Ability to maintain schedule adherence and perform in a fast-paced customer-facing environment is required.

4.0

Dec 20, 2013

Can be great but depends who you work for.

Agile coach

Recommend

CEO approval

Business Outlook

Pros

Wonderful engineering teams and many talented people.

Cons

Some middle managers more interested in political infighting to build their power then developing employees.

2.0

Oct 17, 2013

Innovation not encouraged or supported

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Some really smart people to work with across the teams. Benefits are great, support staff is helpful.

Cons

There is a real lack of technical leadership in the company. The teams are working on their own projects and don't collaborate much. This means the same work is done over and over again for different projects. Upper management likes the idea of being innovative and doing new things, but doesn't back it up with the time or resources.

Viewing 292 - 294 of 308 Reviews

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