Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 14 reviews)); "great benefits" ((in 10 reviews)); "Work life balance is good" ((in 7 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Work from home is ok." ((in 6 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 14 reviews)); "Over aggressive management, timed bathroom breaks" ((in 12 reviews)); "The training is horrible!" ((in 8 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 7 reviews)); "► Communication was poor and contradictory, with senior leaders often bypassing team leaders entirely and creating confusion." ((in 3 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

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CardWorks

CardWorks reviews

3.2

57% would recommend to a friend

(218 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (218 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CardWorks has an employee rating of 3.2 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

218 reviews

3.0

May 8, 2023

Typical Collections

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Job security since there’s always an delinquent account Was promoted with 6 months

Cons

Certain accounts doesn’t have the same accessibility as others which makes doing the job harder Hard to compete for incentives

2.0

May 8, 2023

Hated it

Fraud investigator

Recommend

CEO approval

Business Outlook

Pros

Work from home so it's convenient

Cons

Managers never know what they ate doing and little pay

1.0

May 5, 2023

Horrible

Administrative

Recommend

CEO approval

Business Outlook

Pros

Co workers are great to connect with.

Cons

-Unorganized -Horrible Training -High Pressure -Low Pay

Viewing 55 - 57 of 218 Reviews

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Jobs at CardWorks

Customer Support Representative I, Recreational Lending

Customer Support Administrator I - Recreational Loan

South Jordan, UT

View job

Risk Manager (Merchant Services)

Lead, Identity & Access Management

Manager, Security Compliance