Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (30) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 15 reviews)); "great benefits" ((in 11 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Competitive pay, work from home, PTO, holidays off" ((in 7 reviews)); "Coworkers are friendly and very welcoming." ((in 6 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 14 reviews)); "Management at the very top is great." ((in 14 reviews)); "The training is horrible!" ((in 7 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 7 reviews)); "Health insurance" ((in 3 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Woodbury , Pittsburgh , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

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CardWorks

CardWorks reviews

3.2

57% would recommend to a friend

(220 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

CardWorks has an employee rating of 3.2 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

220 reviews

2.0

May 8, 2023

Hated it

Fraud investigator

Recommend

CEO approval

Business Outlook

Pros

Work from home so it's convenient

Cons

Managers never know what they ate doing and little pay

2.0

Apr 19, 2023

you'll get burnt out .. QUICK

Tier 1 associate

Recommend

CEO approval

Business Outlook

Pros

OT if needed, night differential pay, safe parking lot. there are awards plastered on the walls reading as 'one of the best places to work in 2017 + 2018' ... what happened?

Cons

long on boarding process, obnoxious co-workers, poor training, outdated office, overpriced cafeteria, micro management, unhelpful supervisors, mandated weekend work, guidelines set forth by company aim to be as robotic as possible, expensive health care, people skills don't matter when trying to collect monthly bonus, targeting certain workers. little down time between calls, unpaid lunch, feels like you are being watched 24/7!

5.0

Apr 13, 2023

Your future is created by what you do today

Senior associate

Recommend

CEO approval

Business Outlook

Pros

The management staff. Great bonuses and annual merit raises

Cons

Some customers can be challenging

Viewing 124 - 126 of 220 Reviews

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