Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 14 reviews)); "great benefits" ((in 12 reviews)); "Work life balance is good" ((in 8 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Competitive pay, work from home, PTO, holidays off" ((in 7 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 16 reviews)); "Management at the very top is great." ((in 14 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 8 reviews)); "The training is horrible!" ((in 7 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

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CardWorks

CardWorks reviews

3.2

57% would recommend to a friend

(218 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

CardWorks has an employee rating of 3.2 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

218 reviews

2.0

Nov 1, 2017

Collections, A Positive Customer Experience?

Collections

Recommend

CEO approval

Business Outlook

Pros

The money can be good, plus time for working nights. Some decent co-workers and great views of the City. Positive initial training.

Cons

Apply for one position, get placed where they need you. Good initial training evaporates in Nesting. Some "Team Leaders" run hot and cold. Warm and friendly to some, cold and dismissive to others. Just another call center.

4.0

Oct 18, 2017

They are very friendly people.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The hours are flexible, and the working environment is great. The team leaders are very helpful and they are very understanding.

Cons

The cardholders are very rude and difficult. It will take time for people to get used to getting cursed out whilst your trying to help the client.

4.0

Sep 20, 2017

Customer Service Rep

Assistant front office manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, easy work, good incentives

Cons

Didn't have flexible hours to fit my needs

CardWorks Response

Thank you for review. It's unfortunate you had to resign due to your scheduling needs. CardWorks believes in work life balance and works with our employees to accommodate their requests based on business needs.

Viewing 193 - 195 of 218 Reviews

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