Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 16 reviews)); "Work life balance is good" ((in 8 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Work from home is ok." ((in 7 reviews)); "Decent benefits." ((in 6 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 15 reviews)); "Management at the very top is great." ((in 14 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 7 reviews)); "The training is horrible!" ((in 6 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

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CardWorks

CardWorks reviews

3.2

57% would recommend to a friend

(218 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

CardWorks has an employee rating of 3.2 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

218 reviews

3.0

Jul 11, 2016

customer service rep

Support associate

Recommend

CEO approval

Business Outlook

Pros

the management was understanding and worked well with me

Cons

the workload was overwhelming for the pay

2.0

Jun 28, 2016

Not the best job!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Incentives, some of the people are nice and helpful, clean and nice looking building, dealing with different clients and having a better idea of the industry in different areas.

Cons

FAVORTISM! Yes every job has favoritism but my my my does this place treat their employees unfairly, some of their employees. Management sends distasteful emails to their reps as if they're their children or in grade school! They're not flexible with their hours even if you show them your school schedule. The training is horrible! New hires often come out on the floor knowing nothing! So sad

2.0

Mar 23, 2016

Walk don't run away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you need a job for a finite period of time it works. A good job for students

Cons

No true possibility for job growth. Stagnant work atmosphere.

CardWorks Response

Thank you for your comment. CardWorks encourages employees to apply to new positions. We do our best to post all positions internally, if we are unable to fill the position internally based on skill we post externally. You are correct, this is a good job for students and encourage all to apply. Currently we are growing exponentially and don't foresee a stagnant work atmosphere.

Viewing 205 - 207 of 218 Reviews

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