Cardinal Health Customer Service (CSR) reviews

3.6

46% would recommend to a friend

(142 total reviews)
avatar

Jason Hollar

62% approve of CEO

54% positive business outlook

Customer Service (CSR) employees have rated Cardinal Health with 3.6 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Cardinal Health is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.5 stars).

Reviews by job title

142 reviews
1.0
May 29, 2025

Run

Recommend
CEO approval
Business Outlook

Pros

Remote that is the only pro

Cons

Low pay, micromanaging, pto, pay too low for the volume of work

1.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Free sandwich in a nice canteen

Cons

- Micromanagers: Excessive control over the agents. - Toxic culture: negative work environment, draining and unproductive. - No appreciation: Lack of recognition where it demotivate most of co-workers and dissatisfy what has been done positively. - Burnout schedules: Unsustainable workloads with no limits with mental exhaustion. - Lack of progression: Limited growth opportunities.

Viewing 7 - 9 of 142 Reviews

Glassdoor has 5,445 Cardinal Health reviews submitted anonymously by Cardinal Health employees. Read employee reviews and ratings on Glassdoor to decide if Cardinal Health is right for you.