Is Cardinal Health a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Cardinal Health have rated their employer with 3.9 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of Cardinal Health employees being 3.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at Cardinal Health now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Cardinal Health .

Does Cardinal Health pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Cardinal Health with 4.5 out of 5 stars based on 20 anonymously submitted employee reviews. This is 25% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Cardinal Health.

What are the top reviewed jobs at Cardinal Health?

Warehouse Associate (213) , Customer Service Representative (95) , Manager (90) , Senior Analyst (71) , Consultant (66) , Director (63) , Sales Representative (53) , Operations Supervisor (50) , Warehouse Associate II (43) , Project Manager (40) , Software Engineer (39) , Analyst (37) , Supervisor (33) , Associate (31) , Account Manager (29)

What are the pros of working at Cardinal Health according to real employee reviews?

"benefits are good and professionalism of employees in the field are great to work with" ((in 560 reviews)); "People are great and friendly." ((in 303 reviews)); "The best thing about this job is the pay is good and they allow you to get OT." ((in 248 reviews)); "work life balance is good" ((in 229 reviews)); "Inclusive and supports great culture" ((in 209 reviews))

What are the cons of working at Cardinal Health according to real employee reviews?

"Management was poor and not very structured" ((in 220 reviews)); "there is no competent senior leadership and many of the staff have left because of this." ((in 106 reviews)); "Long hours and evening work is common." ((in 90 reviews)); "If you have a bad manager at Cardinal, it can severely hinder your experience and career path." ((in 88 reviews)); "No training but quick to criticize if something is not done or done the way they think it should be done..." ((in 71 reviews))

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Cardinal Health

Cardinal Health Customer Service Representative CSR reviews

3.9

64% would recommend to a friend

(20 total reviews)

Jason Hollar

77% approve of CEO

37% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Compensation and benefits

4.5

Career opportunities

4.4

Culture & values

4.3

Work/Life balance

4.3

Senior management

Customer Service Representative (CSR) employees have rated Cardinal Health with 3.9 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Cardinal Health is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

5.0

Nov 25, 2022

Good benefits

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good benefits and diverse environment

Cons

none that i can think of

3.0

Sep 7, 2022

Lots of issues and good things

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work life balance and benifits are great and the long time employees are very nice. Lot of passion

Cons

Seems to be poor management and not great communication between other managers in the CSR department pay is not competitive and the expectations for production are unrealistic and a lot of new hires from current cycle are already gone

3.0

Sep 6, 2022

It’s an okay job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Company offers good benefits and lots of opportunity for growth. They prefer to promote from within .

Cons

Busy days with high call volume, high turnover, sometimes mandatory OT.

Viewing 16 - 18 of 20 Reviews

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Cardinal Health reviews FAQs

Cardinal Health reviews Cardinal Health Customer Service Representative (CSR) reviews

Cardinal Health

Cardinal Health Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good benefits

Lots of issues and good things

It’s an okay job

Jobs at Cardinal Health

Cardinal Health reviews FAQs

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