Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"The benefits are good and the work being done is beneficial to those in need." ((in 49 reviews)); "Work from home, fair compensation" ((in 39 reviews)); "Great People and team members" ((in 32 reviews)); "Great PTO" ((in 16 reviews)); "Really cares about employees." ((in 13 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 44 reviews)); "Poor leadership, unorganized company settings" ((in 25 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

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CareCentrix

CareCentrix reviews

Item: CareCentrix
Rating: 1
Author: Current employee - Phone Nurse Coach

3.3

57% would recommend to a friend

(618 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

618 reviews

3.0

Aug 18, 2022

They're cool

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home and benefits

Cons

Not much support and the pay

CareCentrix Response

Thank you for sharing your feedback. We are happy to read that you appreciate our remote first environment and the benefits that we offer our team members. Thank you also for the feedback specific to your role as a phone intake specialist. We will share your comments with our leadership team in an effort to increase the current level of support. We wish you continued success at CareCentrix.

1.0

Aug 16, 2022

Worst job I have ever had

Phone nurse coach

Recommend

CEO approval

Business Outlook

Pros

Pay is excellent, year end bonuses

Cons

Salaried position but treated like hourly Micromanaged

CareCentrix Response

Thank you for sharing your feedback. We are disappointed to read that you are unhappy in your current role. We strive for excellence, which includes providing a supportive culture for our team members. Please reach out to your Human Resources Business Partner to discuss your specific concerns so we can partner to make things better. We look forward to hearing from you.

5.0

Jul 30, 2022

I’m good at what I do Customer Service

Viewer experience advocate

Recommend

CEO approval

Business Outlook

Pros

The pay is more than what I am paid now

Cons

None at all I’m here during the day with no distraction

CareCentrix Response

Thank you for providing your feedback. We are pleased to read that you enjoy your Customer Service role, and we appreciate the care you provide to the people we serve. We wish you continued success and thank you for your contributions.

Viewing 181 - 183 of 618 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

Director – Product Management - Durable Medical Equipment & Sleep