Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 45 reviews)); "Great Work from home life" ((in 38 reviews)); "Great People and team members" ((in 30 reviews)); "Excellent benefits including tuition reimbursement, 401k match, HSA contributions, generous PTO." ((in 13 reviews)); "Work from home Iher great employees" ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 43 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "poor training however they expect quality work and will write you up for it" ((in 24 reviews)); "No work life balance if you want to move up within the company" ((in 19 reviews)); "Upper management (with some exceptions) is poor." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(618 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

618 reviews

1.0

Sep 1, 2022

Sounds good but run

Customer account executive

Recommend

CEO approval

Business Outlook

Pros

great pay great hours time off policy is good if you can get approved

Cons

inexperienced management non-compassionate company to health issues they will let you go for being sick if they feel it will be a chronic health issue poor training however they expect quality work and will write you up for it employees expected to produce acceptable metrics however the employee has little to no support or resources to assist clients.

CareCentrix Response

3y

Thank you for your review. It is disappointing to read that your experience was not more positive. We work closely with our leaders to create a culture that is supportive and positive for our team members and helps to drive the best results for the patients we serve. We take all comments very seriously, and will be sharing your feedback with our leadership team to strive to be better. We wish you success in your next position.

1.0

Sep 1, 2022

No growth

Management

Recommend

CEO approval

Business Outlook

Pros

The company does not value their employees

Cons

93cent raise in 4 years

CareCentrix Response

3y

Thank you for your comments. We are disappointed that you were unhappy in your role and with the growth opportunities. We promote a pay for performance environment and there are a number of available career paths within the company. We encourage all team members to discuss issues with their manager and/or their Human Resources Business Partner. We wish we had the opportunity to do that with you prior to your departure. We wish you success in your next role.

1.0

Aug 26, 2022

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Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Get to work from home

Cons

No organization, no coaching , no follow ups, unorganized training . No onboarding, no explanation of call scripting . The QA and Leads are not calibrated

CareCentrix Response

3y

Thank you for your feedback. We are disappointed to read that your are frustrated in your role. We strive for excellence, and take all feedback very seriously. We will share your comments with our training team and area leadership to address your concerns. We also encourage you to reach out to your Human Resources Business Partner to discuss your specific feedback in more detail so that we can partner with you on these concerns. We look forward to hearing from you.

Viewing 178 - 180 of 618 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

Director – Product Management - Durable Medical Equipment & Sleep

CareCentrix

CareCentrix reviews

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Sounds good but run

No growth

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