Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"The benefits are good and the work being done is beneficial to those in need." ((in 49 reviews)); "Work from home, fair compensation" ((in 39 reviews)); "Great People and team members" ((in 32 reviews)); "Great PTO" ((in 16 reviews)); "Really cares about employees." ((in 13 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 44 reviews)); "Poor leadership, unorganized company settings" ((in 25 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(618 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

618 reviews

1.0

Jun 27, 2022

Ghetto Ghetto RUN

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pro I would say is the kahoot game is fun in training. That’s it that’s all it’s a poor company and nobody likes it. You can move up real fast … too fast and it’s a red flag. They just doing one another a favor, I promise it’s not due to qualifications

Cons

Ghetto company, back to back calls, unrealistic expectations, micro management, poor upper management, horrible training, bad equipment

CareCentrix Response

3y

Thank you for providing your feedback on your experience while working at CareCentrix. We try our very best to create a culture that is supportive and promotes team members’ success – right from day one, through the training period and beyond. We encourage all team members to partner with their leadership and/or HR to address any challenges they may encounter, which is especially important as a new hire. We are constantly looking at incorporating best practices and solutions that will help us be better, and regularly seek feedback from our team members on how best to create that culture. We wish you success in your next role. Thank you.

4.0

Jun 27, 2022

Fantastic Environment, Decent Pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most if not everyone at CareCentrix is very pleasant to work with and wants to see you succeed.

Cons

Data warehouse is messy and takes a long time to learn, pay is slightly subpar

CareCentrix Response

3y

Thank you for providing your feedback. We are pleased that you feel we are providing a welcoming and supportive culture, as that is exactly the culture we strive to achieve. Thank you also for your comments on compensation. We continually review our pay and total rewards benefit practices to ensure we are providing a package that is competitive. We will continue to review this data on a regular basis. Thank you for your contributions in helping CareCentrix be a great place to work!

5.0

Jun 23, 2022

Positive culture where I am appreciated, strong leadership, and growth opportunity

Staffing specialist

Recommend

CEO approval

Business Outlook

Pros

my VP appreciates me and asks for my opinions to make things better I've been promoted twice since I started with this team almost 4 years ago my work is valuable and I'm reminded daily that I'm improving lives of patients and their families with each case I staff

Cons

network management isn't helpful - just tell us to call providers back even though they don't accept cases

CareCentrix Response

3y

Thank you for your comments. We are super pleased to hear that you enjoy your position, and that your leadership is supportive and has provided you with many growth opportunities. We work hard to create an environment where team members can grow their career, and foster a culture of continuous development. Thank you as well for sharing your feedback regarding some challenges. We will share your comments with our leaders in an effort to drive improvements. Thank you for your contributions, and wishing you continued success at CareCentrix!

Viewing 190 - 192 of 618 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

CareCentrix reviews

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Ghetto Ghetto RUN

Fantastic Environment, Decent Pay

Positive culture where I am appreciated, strong leadership, and growth opportunity

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