Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"The benefits are good and the work being done is beneficial to those in need." ((in 49 reviews)); "Work from home, fair compensation" ((in 39 reviews)); "Great People and team members" ((in 32 reviews)); "Great PTO" ((in 16 reviews)); "Really cares about employees." ((in 13 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 44 reviews)); "Poor leadership, unorganized company settings" ((in 25 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

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CareCentrix

CareCentrix reviews

3.3

57% would recommend to a friend

(618 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

618 reviews

5.0

Jun 20, 2022

Work from home

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The option to work from home

Cons

There are no cons with working with them

CareCentrix Response

Thank you very much for your comments. We are pleased to read that you enjoy working at CareCentrix, and also appreciate the ability to work from your home. We wish you continued success as a CCX team member, and thank you for your contributions.

4.0

Jun 20, 2022

Great Company Culture

Rn/nurse coach

Recommend

CEO approval

Business Outlook

Pros

CareCentrix cares about their employees. They listen to us and make changes to improve working conditions. They pay fairly well. They have excellent supervisors and management. They communicate well and show appreciation for their employees.

Cons

Difficult to change positions within the company or to grow.

CareCentrix Response

Thank you for your feedback. We are pleased to read that you enjoy working at CareCentrix, and that your management team is both supportive and connects well with you and other team members. We pride ourselves on our culture, so we’re happy to read that your comments reflect that! Thank you as well for your feedback on growth opportunities as we are continuously looking for ways to improve. Thank you for your contributions, and wishing you continued success.

5.0

Jun 14, 2022

Can't see myself anywhere else

Manager

Recommend

CEO approval

Business Outlook

Pros

I have been with CareCentrix coming up on 8 years. They have treated me very well and internal growth has been great. Pay is competitive and love the people I work with. 100% remote company.

Cons

Wish some departments worked better together, but I can see they're trying to make changes.

CareCentrix Response

Thank you very much for providing your feedback. It is terrific to read about the many things you appreciate as a CareCentrix team member, including our benefits package, growth opportunities, and remote first work environment. We will continue to communicate frequently and in a transparent way with our team members. Wishing you continued success in your role at CareCentrix, and thank you for your contributions.

Viewing 193 - 195 of 618 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

Director – Product Management - Durable Medical Equipment & Sleep