CareFirst BlueCross BlueShield reviews

2% raises are the norm for on-target performance. Each year bonuses are smaller. People are leaving in large numbers - the org is too lean. Jobs are not backfilled. Remaining staff must pick up the work. Tech is old. Leadership ignores employee feedback. Very few development opportunities.

Unable to use PTO, if there isn't enough time for the day you want (no matter the circumstances), unless it's unplanned (like for sickness), then you get a point that won't be removed til one year later. The attitude that the customer is *always* right and it's more than empathy you need to show, it's downright bending over backwards and essentially kissing the customer's backside and don't expect management to stick up for you.