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      CareFirst BlueCross BlueShield

      Engaged Employer

      CareFirst BlueCross BlueShield reviews

      3.8

      67% would recommend to a friend

      (880 total reviews)

      Ja’Ron Bridges

      85% approve of CEO

      66% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      CareFirst BlueCross BlueShield has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareFirst BlueCross BlueShield employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      880 reviews
      2.0
      Jul 12, 2016

      CSR II

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and experience. Having on resume is good for other employers.

      Cons

      Customer service dept is not a great place to work. they do not care for the employees only the work being done. The Hr and management will never be on your side, if you report an issue that will work against you. they do not like outspoken people and will get rid of you if you have to much to say.

      2.0
      May 19, 2016

      Great stepping stone

      Associate underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great stepping stone into insurance because they have the BlueCross BlueShield name. It opens up a lot of doors and opportunities to other companies including competitors and brokerage firms. They offer decent benefits but I wouldn't say they were generous by any means. My manager was great but he was new and came from a different carrier.

      Cons

      Underwriting is under staffed, over worked, and under paid with unrealistic expectations. The turn around for employees is high; it seemed someone would quit ever two months or so. The only people that stick around are the people that have been there for 10-15 plus years and work loads are catered to the senior members. It felt like everything was based on how long you've been with the company; pay, promotions, etc. High work load with little time, mostly due to system issues. They have the same problems every month and nothing gets fixed. There are serious disconnects within the company with poor communication from department to department. The work culture is terrible and there is a lack of structure with little to no SOPs.

      3.0
      Dec 28, 2015

      would not recommend

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      some departments allow work from home, they have good benefits.

      Cons

      no room for upward growth, very management top heavy, extreme micromanagement, excessive work expectations, hard to take time off due to "coverage" issues. Passive aggressive.

      Viewing 118 - 120 of 880 Reviews
      Related searches: CareFirst BlueCross BlueShield jobs | CareFirst BlueCross BlueShield salaries | CareFirst BlueCross BlueShield benefits | CareFirst BlueCross BlueShield interviews
      ReviewsCareFirst BlueCross BlueShield reviews

      Glassdoor has 1,028 CareFirst BlueCross BlueShield reviews submitted anonymously by CareFirst BlueCross BlueShield employees. Read employee reviews and ratings on Glassdoor to decide if CareFirst BlueCross BlueShield is right for you.