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CareFirst BlueCross BlueShield

Engaged Employer

CareFirst BlueCross BlueShield reviews

3.8

67% would recommend to a friend

(880 total reviews)

Ja’Ron Bridges

85% approve of CEO

66% positive business outlook

CareFirst BlueCross BlueShield has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareFirst BlueCross BlueShield employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

880 reviews
3.0
Feb 25, 2023

Not the best, not the worst

Recommend
CEO approval
Business Outlook

Pros

Naturally, given the industry, you have the opportunity to help people when they most need it. There is interesting, innovative work happening in pockets throughout the organization. The number of corporate holidays is above average and PTO is generous for most positions. The organization is very big on being a part of the community it serves---lot's of emphasis on volunteer work, charitable donations, etc. Smart people sprinkled throughout the company. Longer tenured individuals very candid and willing to help newer hires navigate the organization.

Cons

Salary is well below industry standard, especially when considering geography. Benefits are shrinking YOY. Employees often serve as guinea pigs for new offerings which at times feel half-baked, resulting in frustration. PTO, while generous is difficult to actually use. Management struggles with respecting personal boundaries (i.e. calls, texts while on PTO). Many of the meaningful opportunities that arise, sputter out due to indecision by leadership and an overly complex resource approval process. Lots of politicking internally, with leaderhsip often saying one thing in public forums and doing another when not in the public eye. The sense of family that existed in 5-10 years ago is now nonexistent. Constant reorganization of divisions and teams makes it near impossible for many to drive strategic work forward.

3.0
Feb 24, 2023

BEHIND INDUSTRY AVERAGE SALARIES AND REDUCING BENEFITS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO, WFH and things like LinkedIn learning and video workout access. Interesting work.

Cons

Benefits have continued to be reduced over the past few years for long term employees. Took away PTO from long term employees and capped rollover PTO but at the same time boast that they added paternity leave which is not an added benefit for most of the workforce. They reduced company cost share for HSAs and their company contribution. Salary is lower than industry average salary. Education, military experience, and job experience or location are not used to determine salary. If promoted internally you will be set at the lowest end of the average salary range regardless of the previous listed qualifications.

4.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Overall company is a good place to work with good benefits. The bad comes from individuals, not the company rules. The atmosphere is good or bad depending on the associates or management.

Cons

There's lots of changes so it difficult for us old timers but still good for newbies.

Viewing 214 - 216 of 880 Reviews

Glassdoor has 1,028 CareFirst BlueCross BlueShield reviews submitted anonymously by CareFirst BlueCross BlueShield employees. Read employee reviews and ratings on Glassdoor to decide if CareFirst BlueCross BlueShield is right for you.