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CareSource

Engaged Employer

CareSource Operations Manager reviews

4.9

100% would recommend to a friend

(2 total reviews)
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Erhardt Preitauer

100% approve of CEO

97% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Compensation and benefits

5.0

Career opportunities

4.9

Senior management

Ratings by demographic groups

Reviews by job title

2 reviews
5.0
Mar 4, 2023

Amazing company

Manager operations
Recommend
CEO approval
Business Outlook

Pros

Work-life balance Transparency from senior leadership Truly care about their members and their staff Promotion from within

Cons

Sometimes hard to get in the door to become an employee.

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CareSource Response
3y
Thanks for your review. We are happy to hear you enjoy your work-life balance, leadership, and opportunities for growth.
2.0
Feb 16, 2020

Culture is Changing... Not Sure if for the Better.

Operations manager
Recommend
CEO approval
Business Outlook

Pros

The people are all generally nice from what I have seen. The work/life balance is pretty good too. No late evenings yet. Although that varies based on where you land because I have heard some teams staying late to implement a new clinical system by some arbitrary date. There is an on-site cafeteria, gym, and the benefits are competitive to what you'll find elsewhere in the area.

Cons

The culture has changed since Pam(founding CEO) left. Everything we do now centered around reporting and have to report everything into the ServiceNow ticket system. It feel like executive are propping us up to be sold at some point but before that can happen they have to get expenses way down. One way that is being chased is offshoring a lot of employees soon after they randomize the test data. I never thought a Medicaid program could do that but you wait and see. The current CEO just keeps saying how "excited" he is over and over during his speeches and it is uninspiring. No one buys it. Lots of employees have already leaved to be proactive in their careers because many see CS as a sinking ship.

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CareSource Response
6y
Thanks for sharing your review. It's never easy to hear where we are not getting it right but reviews like this matter. We are committed to bringing jobs and opportunities to our local communities and growth for CareSource is growth for our surrounding economies. Always ask questions of your manager, your HR business partners or even in our regular All Staff meetings. We take communication seriously and will be glad to help bring more transparency wherever possible.
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