Is CareSource a good company to work for?

CareSource has an overall rating of 3.4 out of 5, based on over 901 reviews left anonymously by employees. This rating has decreased by 14% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director , Team Lead and RN Case Manager .

Does CareSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CareSource?

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CareSource?

Manager (26) , RN Case Manager (21) , Team Lead (18) , Business Analyst (16) , Director (16) , Case Manager (12) , Customer Care Specialist (10) , Customer Service Representative (10) , Analyst (9) , Registered Nurse (8) , Systems Analyst (8) , Team Leader (8) , Care Manager (7) , Community Health Worker (7) , Customer Care Advocate (7)

What are the pros of working at CareSource according to real employee reviews?

"Good Benefits and Work/Home Life" ((in 96 reviews)); "Good pay and ability to bonus compensation" ((in 57 reviews)); "Work from home was the best part" ((in 52 reviews)); "Great bonus program!" ((in 47 reviews)); "A great work life balance" ((in 36 reviews))

What are the cons of working at CareSource according to real employee reviews?

"Middle management structure and the wide variety of teams in IT makes for a little friction in terms of getting things done across functions." ((in 42 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 16 reviews)); "No training, lack of communication, abomination of the agile process, unclear expectations." ((in 15 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 14 reviews))

What are employees saying about CareSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

What are the top reviewed CareSource locations?

Dayton , Cleveland , Atlanta , Indianapolis , Columbus , Cincinnati , Louisville , Ohio City , Tampa , Little Rock , Mayfield , Chicago , Phoenix , Grand Rapids , Billings , Broken Arrow , Albuquerque , Raleigh , Houston , Texas City , Lorena , Petersburg , Akron , Chillicothe , Springboro , Avon , Lorain , Medina , Hilliard , Vandalia

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CareSource

CareSource reviews

3.4

48% would recommend to a friend

(830 total reviews)

Erhardt Preitauer

67% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Senior management

CareSource has an employee rating of 3.4 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

830 reviews

5.0

Nov 5, 2025

Great Company

Director

Recommend

CEO approval

Business Outlook

Pros

Great Executive Leadership Very collaborative Great work environment Good bonuses Remote Work Employee Morale is High

Cons

Short-Term Disability is only 60%

CareSource Response

8mo

Thank you for your review!

5.0

Nov 2, 2025

Caresource summer intern

Internship

Recommend

CEO approval

Business Outlook

Pros

Pay was great and its mostly a remote position

Cons

Work load varies depends on the department you are assigned to

CareSource Response

8mo

Thank you for your review!

2.0

Oct 10, 2025

None

Clinical operations

Recommend

CEO approval

Business Outlook

Pros

Lunches, break rooms, cafeteria and diverse locations

Cons

Almost everything else. The restructure was terrible

CareSource Response

9mo

Thank you for sharing your feedback. We're sorry to hear about your experience and take your concerns very seriously. We continuously strive to improve our workplace, and your insights are valuable to us.

Viewing 46 - 48 of 830 Reviews

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Jobs at CareSource

Care Navigator (Remote - Massachusetts)

Operations Specialist II

Market Quality Improvement Specialist II