CareSource reviews

3.4

48% would recommend to a friend

(830 total reviews)
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Erhardt Preitauer

67% approve of CEO

44% positive business outlook

CareSource has an employee rating of 3.4 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

830 reviews
5.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Truly a great place to work where everyone is aligned to their non-profit mission.

Cons

Nothing that I can think of! Maybe a bit of growing pains, but that's a good pain.

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CareSource Response
9mo
Thank you for your review!
1.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent starting salary, offer of a yearly bonus, 401k match, remote work

Cons

Frequent policy changes without sufficient notice to staff. Disconnected, ineffective senior management (multiple Directors, VP's, senior VP's, etc ..) no job security, daily threats to employment of weekly metrics are not met two weeks in a row. Will be told this is not an 8 hour a day job (to meet productivity expectations) must work over but will not be paid due to you being salaried. Caresource states they do not make accomodations for FMLA/ADA needs. Made to close case management to members at 6 months or less even if needs persist. Caresource makes money off of every new engagement, which is why they demand rapid case closures. Rules and regulations vary from each team, lack of communication, high employee turnover, inconsistent business practices. Senior leadership values quantity over quality despite the lack of support to our members. Over the last several years numerous employees have been fired and laid off without being replaced, bonuses taken away due to "poor performance" or lowered significantly due to "loss of profit" even though the CEO still made a bonus over 1.3 million with a yearly salary of over 12.6 million.

5.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Management so fair and wonderful, really know what they are doing. So fortunate to work with such capable, honest, individuals.

Cons

None, they really know how to treat their employees. Everybody loves working there. It's great!

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CareSource Response
10mo
Thank you for your feedback!
Viewing 49 - 51 of 830 Reviews

Glassdoor has 901 CareSource reviews submitted anonymously by CareSource employees. Read employee reviews and ratings on Glassdoor to decide if CareSource is right for you.