Is CareSource a good company to work for?

CareSource has an overall rating of 3.4 out of 5, based on over 901 reviews left anonymously by employees. This rating has decreased by 14% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director , Team Lead and RN Case Manager .

Does CareSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CareSource?

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CareSource?

Manager (26) , RN Case Manager (21) , Team Lead (18) , Business Analyst (16) , Director (16) , Case Manager (12) , Customer Care Specialist (10) , Customer Service Representative (10) , Analyst (9) , Registered Nurse (8) , Systems Analyst (8) , Team Leader (8) , Care Manager (7) , Community Health Worker (7) , Customer Care Advocate (7)

What are the pros of working at CareSource according to real employee reviews?

"Benefits are good" ((in 92 reviews)); "Good pay and ability to bonus compensation" ((in 58 reviews)); "Work from home was the best part" ((in 50 reviews)); "Bonus is great when you get it" ((in 44 reviews)); "Great culture and place to work" ((in 37 reviews))

What are the cons of working at CareSource according to real employee reviews?

"Middle management structure and the wide variety of teams in IT makes for a little friction in terms of getting things done across functions." ((in 41 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "No training, lack of communication, abomination of the agile process, unclear expectations." ((in 17 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 16 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 13 reviews))

What are employees saying about CareSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

What are the top reviewed CareSource locations?

Dayton , Cleveland , Atlanta , Indianapolis , Columbus , Cincinnati , Louisville , Ohio City , Tampa , Little Rock , Mayfield , Chicago , Phoenix , Grand Rapids , Billings , Broken Arrow , Albuquerque , Raleigh , Houston , Texas City , Lorena , Petersburg , Akron , Chillicothe , Springboro , Avon , Lorain , Medina , Hilliard , Vandalia

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CareSource

CareSource reviews

3.4

48% would recommend to a friend

(830 total reviews)

Erhardt Preitauer

67% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Senior management

CareSource has an employee rating of 3.4 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

830 reviews

1.0

Mar 26, 2025

Horrible support

Provider service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent , PTO and pd holidays

Cons

Training does not cover everything you deal with daily . Assist is supposed to be their for you to turn to for support but are closed more then open . Getting support is almost never . Most providers are unhappy cause Caresource denies more claims then they pay .

4.0

Mar 10, 2025

Excellent workplace

Full stack dot net developer

Recommend

CEO approval

Business Outlook

Pros

strong work culture, job security

Cons

High work load, work life balance

CareSource Response

Thanks for sharing your review! We’re happy to hear you’re aligned with our culture. We encourage you to check out some of our work-life balance benefits like Vitality and our current Living Well wellness campaign.

4.0

Mar 4, 2025

Any department but customer care

Knowledge management specialist

Recommend

CEO approval

Business Outlook

Pros

Very good with Flexible schedules

Cons

Pay isn’t standard, expectations aren’t set well

CareSource Response

Thanks for your review. We appreciate the opportunity to hear your feedback so that we can adapt to best support our employees.

Viewing 73 - 75 of 830 Reviews

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Jobs at CareSource

Care Navigator (Remote - Massachusetts)

Operations Specialist II

Market Quality Improvement Specialist II