CareSource reviews

3.4

48% would recommend to a friend

(830 total reviews)
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Erhardt Preitauer

67% approve of CEO

44% positive business outlook

CareSource has an employee rating of 3.4 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

830 reviews
1.0
Oct 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, four weeks vacation in the first year. Health insurance is average. Great ongoing staff education program and continuing college education plan.

Cons

Working a startup office in Kentucky for a company who failed to analyze the market and were unsuccessful promoting the product. Miscalculated the other MCO's vying for market share and lost over half the original membership within four months. Expected the case management staff to fix this problem on the back end by assigning additional job responsibilities normally covered by a team of five. Culture and values of the corporate office are not reflected in the new Kentucky office.

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Annual bonus … at least it used to be the pro.

Cons

Everything else. Run! Far and fast. I will forever attribute this season spent working here as a black hole. You’ll need medicated after six months from all the toxicity and antics. If you’re clinical, find any other company and don’t even consider working here. CareSource has strategically and systematically eliminated clinical leadership, especially the intelligent, knowledgeable, “in your corner” leaders and have left all the ding bats running the ship. No one knows anything - they use AI/Chat to write RFPs and draft answers to state questions, affirming programs and plans and systems that aren’t even remotely in existence. RNs reporting to LPNs or no nurses whatsoever, non-clinical leaders operating so far outside of scope your license is absolutely jeopardized, making clinical determinations and writing the policies and procedures to do so with zero governance or accountability. Raise a concern? You’re the next to be RIF’ed. HR is a tragic joke, you can never find them and they’re so squirrelly in their answers that the conversations are meaningless - they will quite literally never back you. Flexibility was outright eliminated and you will absolutely be told that you get no comp time and must work off the clock to meet all your deliverables without exception. And good luck getting your work done while you’re bombarded with lengthy and frequent 1:1’s and endlessly repetitive, redundant meetings - the silos are cavernous. Leaders act like toddlers and retaliate for any perceived affront from having the audacity to ask for a raise to not answering your phone on a Saturday night. The focus is solely on growth and growth at all costs. Not expansion. So your workload gets quadrupled and timelines get shortened and teams get smaller all while someone above is asking why you aren’t done yet. Bottom line: CareSource is culturally inept, disability insensitive, wholly discriminatory, and quite frankly unsafe - especially for clinicians. I honestly have no idea how this organization hasn’t been repeatedly sanctioned, but it has to be only a matter of time at this point.

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CareSource Response
1mo
At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.
1.0
Apr 27, 2026

Leave once that bonus check hits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Historically very strong bonus which has been paid out every year at 140%-200% for the past decade

Cons

Lots of turnover (both forced and voluntary) and a lot of pressure to use ai to keep up with the big dogs like Centene and UnitedHealth

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CareSource Response
2mo
Thank you for sharing your feedback. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.
Viewing 82 - 84 of 830 Reviews

Glassdoor has 901 CareSource reviews submitted anonymously by CareSource employees. Read employee reviews and ratings on Glassdoor to decide if CareSource is right for you.