CareSource reviews

3.3

48% would recommend to a friend

(830 total reviews)
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Erhardt Preitauer

67% approve of CEO

44% positive business outlook

CareSource has an employee rating of 3.3 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

830 reviews
3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Saved the members from Commonwealth Care Alliance

Cons

Reduced the workforce after taking over the company

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CareSource Response
1mo
Thank you for sharing your review. We greatly appreciate our team members and the work they do to make our mission come to life. We are continuously working to enhance our workplace, and we highly value your insights.
2.0
May 28, 2026

Pay and work from home overshadow toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and work from home

Cons

Toxic from start of the recruiter Jennifer forward. You can tell a lot about the culture from the sour recruiter. They need a change with a fresh face and inviting spirit. The organization makes you feel as though you’re under a Tyranny, filled with stress.

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CareSource Response
1mo
Thank you for sharing your feedback. We greatly appreciate our team members and the work they do to make our mission come to life. We're so sorry to hear about this experience and take your feedback seriously. We are continuously working to enhance our workplace, and we highly value your insights.
1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Annual bonus … at least it used to be the pro.

Cons

Everything else. Run! Far and fast. I will forever attribute this season spent working here as a black hole. You’ll need medicated after six months from all the toxicity and antics. If you’re clinical, find any other company and don’t even consider working here. CareSource has strategically and systematically eliminated clinical leadership, especially the intelligent, knowledgeable, “in your corner” leaders and have left all the ding bats running the ship. No one knows anything - they use AI/Chat to write RFPs and draft answers to state questions, affirming programs and plans and systems that aren’t even remotely in existence. RNs reporting to LPNs or no nurses whatsoever, non-clinical leaders operating so far outside of scope your license is absolutely jeopardized, making clinical determinations and writing the policies and procedures to do so with zero governance or accountability. Raise a concern? You’re the next to be RIF’ed. HR is a tragic joke, you can never find them and they’re so squirrelly in their answers that the conversations are meaningless - they will quite literally never back you. Flexibility was outright eliminated and you will absolutely be told that you get no comp time and must work off the clock to meet all your deliverables without exception. And good luck getting your work done while you’re bombarded with lengthy and frequent 1:1’s and endlessly repetitive, redundant meetings - the silos are cavernous. Leaders act like toddlers and retaliate for any perceived affront from having the audacity to ask for a raise to not answering your phone on a Saturday night. The focus is solely on growth and growth at all costs. Not expansion. So your workload gets quadrupled and timelines get shortened and teams get smaller all while someone above is asking why you aren’t done yet. Bottom line: CareSource is culturally inept, disability insensitive, wholly discriminatory, and quite frankly unsafe - especially for clinicians. I honestly have no idea how this organization hasn’t been repeatedly sanctioned, but it has to be only a matter of time at this point.

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CareSource Response
1mo
At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.
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Glassdoor has 901 CareSource reviews submitted anonymously by CareSource employees. Read employee reviews and ratings on Glassdoor to decide if CareSource is right for you.