Is CareSource a good company to work for?

CareSource has an overall rating of 3.3 out of 5, based on over 901 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director , Team Lead and RN Case Manager .

Does CareSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CareSource?

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CareSource?

Manager (26) , RN Case Manager (21) , Team Lead (18) , Business Analyst (16) , Director (16) , Case Manager (12) , Customer Care Specialist (10) , Customer Service Representative (10) , Analyst (9) , Registered Nurse (8) , Systems Analyst (8) , Team Leader (8) , Care Manager (7) , Community Health Worker (7) , Customer Care Advocate (7)

What are the pros of working at CareSource according to real employee reviews?

"Good Benefits and Work/Home Life" ((in 99 reviews)); "Good pay is about the only pro." ((in 58 reviews)); "Work from home was the best part" ((in 51 reviews)); "Bonus is great when you get it" ((in 49 reviews)); "Great culture and place to work" ((in 32 reviews))

What are the cons of working at CareSource according to real employee reviews?

"Needs better Management in some areas." ((in 40 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "No training, lack of communication, abomination of the agile process, unclear expectations." ((in 18 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 16 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 12 reviews))

What are employees saying about CareSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

What are the top reviewed CareSource locations?

Dayton , Cleveland , Atlanta , Indianapolis , Columbus , Cincinnati , Louisville , Ohio City , Tampa , Little Rock , Mayfield , Chicago , Phoenix , Grand Rapids , Billings , Broken Arrow , Albuquerque , Raleigh , Houston , Texas City , Lorena , Petersburg , Akron , Chillicothe , Springboro , Avon , Lorain , Medina , Hilliard , Vandalia

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CareSource

CareSource reviews

3.3

48% would recommend to a friend

(830 total reviews)

Erhardt Preitauer

67% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Senior management

CareSource has an employee rating of 3.3 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

830 reviews

1.0

Mar 24, 2026

hot mess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

salary and benefits. flexibility co-workers

Cons

Hot, hot mess. inconsistent leadership. program and expectations like metrics change without notice. Micromanaging. It does not seem like upper leadership likes the staff below them. People consistently burning out and needing anti-depressants and ant-anxiety medications

CareSource Response

3mo

Thank you for your review. Our employees are the heart of our mission and company, and we deeply value your feedback. We are committed to ensuring that every one of our team members feels safe and healthy while at work and at home. Your insights are invaluable as we continuously strive to enhance our workplace environment.

2.0

Mar 20, 2026

Too much inconsistency

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Good pay Flexible work schedule ability to connect and assist vulnerable populations

Cons

Poor Leadership Micromanaging Inconsistent caseloads/travel No room for advancement

CareSource Response

3mo

Thank you for sharing your feedback. We're sorry to hear about your experience and take your concerns very seriously. We continuously strive to improve our workplace, and your insights are valuable to us.

4.0

Mar 19, 2026

Great place to work

Privacy analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits and pay plus bonus

Cons

Hard to advance into leadership

CareSource Response

3mo

Thanks for sharing your review with us! We appreciate your feedback.

Viewing 22 - 24 of 830 Reviews

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