Is CareSource a good company to work for?

CareSource has an overall rating of 3.3 out of 5, based on over 901 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director , Team Lead and RN Case Manager .

Does CareSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CareSource?

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CareSource?

Manager (26) , RN Case Manager (21) , Team Lead (18) , Business Analyst (16) , Director (16) , Case Manager (12) , Customer Care Specialist (10) , Customer Service Representative (10) , Analyst (9) , Registered Nurse (8) , Systems Analyst (8) , Team Leader (8) , Care Manager (7) , Community Health Worker (7) , Customer Care Advocate (7)

What are the pros of working at CareSource according to real employee reviews?

"Good Benefits and Work/Home Life" ((in 89 reviews)); "Good pay and ability to bonus compensation" ((in 57 reviews)); "Work from home was the best part" ((in 56 reviews)); "Bonus is great when you get it" ((in 40 reviews)); "A great work life balance" ((in 36 reviews))

What are the cons of working at CareSource according to real employee reviews?

"Needs better Management in some areas." ((in 39 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "No training, lack of communication, abomination of the agile process, unclear expectations." ((in 17 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 16 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 13 reviews))

What are employees saying about CareSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

What are the top reviewed CareSource locations?

Dayton , Cleveland , Atlanta , Indianapolis , Columbus , Cincinnati , Louisville , Ohio City , Tampa , Little Rock , Mayfield , Chicago , Phoenix , Grand Rapids , Billings , Broken Arrow , Albuquerque , Raleigh , Houston , Texas City , Lorena , Petersburg , Akron , Chillicothe , Springboro , Avon , Lorain , Medina , Hilliard , Vandalia

CareSource reviews

3.3

48% would recommend to a friend

(830 total reviews)

Erhardt Preitauer

67% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Senior management

CareSource has an employee rating of 3.3 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

830 reviews

1.0

Apr 14, 2026

Work from home benefits overshadow toxic culture

Replaceable grunt

Recommend

CEO approval

Business Outlook

Pros

Work from home is the best thing,

Cons

This company raves how wonderful it is and how they value their employees and customers. It’s all a complete joke. They say layoffs don’t exist there, but they sure do. Don’t bring great ideas to leadership, they only shoot you down. Just do what you are told and comply and makes sure leadership reviews everything you do before interacting with anyone above your title. This company will never match up to their competitors even though at every all staff meeting they put themselves on a pedestal. This is the most toxic culture I’ve experienced in my career.

CareSource Response

2mo

Thank you for sharing your feedback. We greatly appreciate our team members and the work they do to make our mission come to life. We're so sorry to hear about this experience and take your feedback seriously. We are continuously working to enhance our workplace, and we highly value your insights.

2.0

Mar 27, 2026

Toxic management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work. The yearly bonus is nice.

Cons

They like to talk about much they value employees and members. This is not reflected in how decisions are made or how staff are treated day to day. Teams are chronically understaffed, and leadership's response to that problem is to add more work and implementations. Management accountability is nonexistent. Toxic behavior from coworkers is tolerated or and they will throw you under the bus if they want. People range from excellent to genuinely clueless. Often times we have no clear communications and have no idea what is going on but are expecting to handle everything. Job roles are unclear. There is no real training. New employees are dropped in and expected to figure it out. Compensation is not enough relative to the workload and raises are low. Work-life balance is a phrase they say but it's not happening in reality.

CareSource Response

3mo

Thank you for sharing your feedback. We greatly appreciate our team members and the work they do to make our mission come to life. We're so sorry to hear about this experience and take your feedback seriously. We are continuously working to enhance our workplace, and we highly value your insights.

4.0

Mar 25, 2026

Great people with opportunities, but hard to start

Systems analyst ii

Recommend

CEO approval

Business Outlook

Pros

Great people, lots of opportunity to move up

Cons

Getting your foot in the door is hard

CareSource Response

3mo

Thanks so much for sharing your review with us!

Viewing 19 - 21 of 830 Reviews

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Remote - Onboarding Specialist

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Operations Specialist II

Community Based Care Coordinator I

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CareSource

CareSource reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work from home benefits overshadow toxic culture

Toxic management

Great people with opportunities, but hard to start

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