Pros
The organization is mission-driven, with a genuine focus on patient care, integrity in veterinary medicine, and recognizing the impact teams have on pets and their families. Collaboration across hospitals is encouraged, and team members often step up to support one another when needed. CareVet offers strong operational and leadership support, especially during challenging situations such as staffing shortages, system transitions, or hospital emergencies. There is a clear commitment to investing in modern technology and tools (EzyVet, online scheduling, AI reception support), which shows a forward-thinking approach to improving efficiency and client experience.
Cons
Frequent changes and new initiatives can lead to change fatigue at the hospital level. System rollouts, pilots, and process updates are sometimes implemented quickly, leaving frontline teams feeling overwhelmed before workflows are fully refined.