CareXM reviews

3.4

55% would recommend to a friend

(83 total reviews)

Si Luo

61% approve of CEO

49% positive business outlook

CareXM has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

83 reviews
5.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

- Leadership is great, empowers decision making, and works well across varied departments - Growing fast and much more opportunity for further growth within current verticals and expanding to new ones - Truly changing peoples lives for the better - clinicians, patients, and their loved ones - Clear purpose that is well defined and something to be proud of

Cons

- largely remote, so harder to get to know everyone but we have done more to close those gaps and we work well together

2.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

- Variety of shifts - Monthly bonuses based on performance statistics (structure has changed multiple times in less than 2 years, however) - PTO earning - Benefits (though not particularly affordable) - OT availabilities during peak seasons - Occasional Power Hours boost +$5/hr - Team Leads and Supervisors are good

Cons

- No sick time - PTO cannot be used as sick time - Point system punishes for attendance with no availability to cover illnesses or family emergencies - Raises are menial - Little to no financial growth between titles/positions; increase in responsibilities does not equal pay increase - Little to no job growth - Regular verbal abuse from callers and medical staff alike - Standard fluff to show "appreciation" to employees rather than showing care for employees - General training; rushed and leaves many unprepared - lack of difficulty explained in training to prepare for difficult situations - General feeling of "easily replaced" greatly supported by lower than average pay rates compared to competitors

1.0
Aug 12, 2023

IT department lied and got me fired

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibile schedules that's about it

Cons

On the day of training I was having an issue getting a program installed so IT was sent to help me...of course he didn't know what he was doing. For some reason he told management I was using different IP addresses and working from different locations (which I wasn't). I was using the same computer/internet that was used when they checked my computer specs for the interview. I was fired on my first day and left scrambling to find a new job because I had given up my previous job to come work here.

Viewing 31 - 33 of 83 Reviews

Glassdoor has 84 CareXM reviews submitted anonymously by CareXM employees. Read employee reviews and ratings on Glassdoor to decide if CareXM is right for you.