CareXM reviews

3.4

55% would recommend to a friend

(83 total reviews)

Si Luo

61% approve of CEO

49% positive business outlook

CareXM has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

83 reviews
5.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Working remote! The wonderful people within the company help to make the work environment tolerable. You will be taking inbound calls, and the callers are not always happy because they don't feel well. You have to learn to take it with a grain of salt and not allow it to get to you. If you do what you are supposed to do and show up to work - it is an easy job!

Cons

Increase of PCA pay. The calls can be difficult.

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CareXM Response
1y
We appreciate you taking the time to share your experience at CareXM! We're thrilled you enjoy the remote work environment and the supportive team. Taking inbound calls can be challenging, especially for those not feeling well. We appreciate your resilience and commitment to providing excellent service. We also acknowledge your feedback regarding PCA pay and will continue to evaluate our compensation and benefits packages.
4.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Power hours are available for volunteered hours.

Cons

No health benefits as only part-time employment.

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CareXM Response
1y
Thank you for your feedback. We're pleased to hear you found value in the power-hours program. We are committed to providing a positive work environment for all our employees. We recognize that benefits are a key consideration, and we continuously evaluate our total rewards package, including compensation and benefits, to ensure we are competitive in the market.
3.0
Dec 4, 2024

Ok place to work

Recommend
CEO approval
Business Outlook

Pros

Friendly trainers, PTO, Flexible, Good Supervisors

Cons

Pay Rate doesn't match the stress level, very strict when it comes to background noise

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CareXM Response
1y
We appreciate you taking the time to share your experiences at CareXM. Your insights are valuable to us as we continually strive to improve our workplace. We're glad to hear that you've had positive experiences with our trainers, PTO, flexibility, and supervisors. We're committed to providing a supportive and positive work environment. We understand your concerns about the pay rate and strict background noise policies. We're always working to balance employee compensation with business needs and maintain a professional work environment. If you have any specific suggestions or feedback, please don't hesitate to reach out to your manager or HR representative. We encourage open communication and value your input. Thank you again for your review.
Viewing 34 - 36 of 83 Reviews

Glassdoor has 84 CareXM reviews submitted anonymously by CareXM employees. Read employee reviews and ratings on Glassdoor to decide if CareXM is right for you.