Does CareXM pay their employees well?

According to anonymously submitted Glassdoor reviews, CareXM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at CareXM. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at CareXM?

55% of CareXM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareXM 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CareXM?

Patient Care Advocate (22) , Patient Care Assistant (PCA) (6) , Patient Advocate (4) , Patient Care Advocate PCA (4) , Sales Development Representative (SDR) (3) , Customer Service Representative (CSR) (2) , Learning and Development Coordinator (2) , Project Manager (2) , Team Lead (2)

What are the pros of working at CareXM according to real employee reviews?

"Work from home, flexible schedule." ((in 6 reviews)); "Flexible hours, great training, great staff and remote work!" ((in 4 reviews)); "Growing fast and much more opportunity for further growth within current verticals and expanding to new ones" ((in 4 reviews)); "Awesome place to work recommend to anyone." ((in 3 reviews))

What are the cons of working at CareXM according to real employee reviews?

"Low pay weekend no communication with management" ((in 14 reviews)); "Dishonest management." ((in 3 reviews))

What are employees saying about CareXM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareXM layoffs and their outlook for job security at CareXM in 2026.

What are the top reviewed CareXM locations?

Lehi , Salt Lake City , Newark , Birmingham , Daleville , Ider , Mobile , Johnson City , Memphis , Shelbyville , Cincinnati , New Orleans , Seattle , Palm Bay , Tampa , Savannah , Remote , Utah , Tennessee City

CareXM reviews

3.4

55% would recommend to a friend

(83 total reviews)

Si Luo

61% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.1

Compensation and benefits

CareXM has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

83 reviews

5.0

Feb 15, 2023

Fantastic company!

General counsel

Recommend

CEO approval

Business Outlook

Pros

I love this company! CareXM is an innovative, friendly, fast-paced, and mission-driven company on the front lines of patient care. All of my colleagues are wonderful teammates - hardworking, supportive, friendly, and respectful. The company has a great leadership team that works very effectively together, even in challenging circumstances. And senior leaders are among the first to get involved and help out when challenges arise, which is very impressive.

Cons

CareXM's telehealth/virtual health business model requires excellence in performance, is constantly evolving, and is not without its occasional surprises. The company might not be as good a fit for persons requiring a perfectly predictable routine with little or no uncertainty.

4.0

Jan 4, 2023

Good job

Patient care assistant (pca)

Recommend

CEO approval

Business Outlook

Pros

Working from home. Fast pace. Plenty of overtime available. Nice people.

Cons

Rude and angry customers. Pay could be better.

CareXM Response

3y

Thanks for taking time to leave a review. We appreciate our Patient Care Advocates in how they tirelessly deliver care and empathy to patients. We are excited to implement further enhancements for our teams.

4.0

Sep 30, 2022

PCA

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

Different schedules to chose from.

Cons

Pay starting out is $13 per hour

CareXM Response

3y

Thanks for taking time to leave a review. We appreciate our Patient Care Advocates in how they tirelessly deliver care and empathy to patients. We are excited to implement further enhancements for our teams, including incentives for performance metrics.

Viewing 55 - 57 of 83 Reviews

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Jobs at CareXM

Enterprise Account Manager

Remote

View job

Bilingual Medical Customer Service Representative (Spanish/English)

Early Morning Triage Nurse - RN (Remote)

After-Hours Night Triage RN (Remote)

CareXM

CareXM reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fantastic company!

Good job

PCA

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