Pros
Remote work is about the only pro.
Cons
No flexibility with schedule. They will not change your schedule even after working the same one for 3 years and asking for a couple of shifts to be changed. Lower level as well as upper management get defensive when you ask questions about ANYTHING to get a better understanding of expectations. Very low pay considering you use your own equipment. Also they set up systems that interfere with you personal things which would be ok if they told you you needed a computer solely dedicated to CareXM. They also expect you to download and follow Teams on your phone even on your off hours. which means you have alerts going off on your phone all the time. All this for very very low pay!!!! No communication. your told to reach out to a supervisor for questions but you never know who they are on any given shift.
