Beginning of 2015 was almost 100% SaaS focused, and leadership basically changed their mind halfway through the year. SaaS Rollout has been a disaster. Executives cannot figure out how to grow AND sell SaaS units at the same time, and the ship has officially lost its rudder – which has led to a mass exodus of talented sales reps. Advertising and search products have been surpassed by competition and HR Software cannot make up for the lost revenue. Bottom line, our Chief Sales Officer recently compared us to Lyft – ya know, the car service that no one uses? I don't know about you, but I sure am motivated!
Mixed Messaging: I truly believe if you put all the executives in different rooms and asked them the vision of CB they’d have different answers. Are you an advertising or software company? Because you’ve proven you can’t do both at the same time.
Pay: Comp Plans revolves around SaaS Sales, though I’m encouraged NOT to sell it in an effort to maintain growth. Pay is lower than most SaaS companies – and the comp plan changes with the wind
Territory: SCATTERED, logistically this makes absolutely no sense and makes traveling a nightmare
Training: Managers whose only experience is selling job postings holding trainings on selling software is a joke. Hire managers / trainers who’ve actually SOLD software
Advertising: Still effective, but competition outperforming CB. Customers can get similar return for less $ elsewhere.
Search: New advancements are too-little, too-late. CEO admitted “we went years without any innovation” What do you think LinkedIn was doing then? This is why you’re losing.
Technology roll outs are a mess, forcing tech on customers who do not need it
It’s frustrating, because what was once an awesome place to work has reached its peak. You can make a career here, just know it is always changing with a major lack of direction from those steering the ship.
