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Carenet Health

Engaged Employer

Carenet Health reviews

2.6

30% would recommend to a friend

(506 total reviews)

John Erwin

47% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Senior management

2.5

Career opportunities

2.2

Compensation and benefits

Carenet Health has an employee rating of 2.6 out of 5 stars, based on 506 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Carenet Health employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

506 reviews
1.0
Feb 12, 2026

Would not recommend

Healthcare customer service representative
Recommend
CEO approval
Business Outlook

Pros

Literally nothing can’t name a single one maybe the coworkers you meet

Cons

They micromanage Care about metrics Coachings weeklong point out only what needs improvement even the slightest change No growth opportunities And if you have to step away from the computer for a split second you have to clock out

avatar
Carenet Health Response
4mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has felt this way, and we appreciate your honesty in highlighting the concerns you’ve encountered. We understand that performance metrics, coaching sessions, and operational expectations can sometimes feel demanding, particularly in fast-paced healthcare support environments. These processes are intended to help maintain consistent service quality for the patients and members we support, but we also recognize the importance of ensuring that employees feel respected, supported, and able to grow within their roles. Your feedback regarding micromanagement, career growth opportunities, and flexibility will be shared with leadership as we continue working to improve the employee experience. We’re grateful that you acknowledged the positive relationships with coworkers, as strong team connections remain an important part of our culture. Thank you again for sharing your perspective.
3.0
Feb 10, 2026

Good beginner job

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

full time nice SUP chill coworkers easy job once you get used to it good beginner job to gain experience

Cons

Need more training time needs more workers gets boring easy no raises or increased pay

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Carenet Health Response
3mo
Thank you for sharing your feedback and for your continued work with Carenet Health. We’re glad to hear you’ve had a positive experience with your supervisor and coworkers, and that the role has been a good opportunity to gain experience. We also appreciate your suggestions regarding additional training time, staffing support, and leadership coverage. Your feedback will be shared with the appropriate teams as we continue working to strengthen onboarding, team support, and overall employee experience.
1.0
Feb 9, 2026

Little pay for loads of work

Patient care coordinator
Recommend
CEO approval
Business Outlook

Pros

Full time hours every week, most coworkers are pleasant

Cons

Higher ups do not show empathy towards those working on the phones

avatar
Carenet Health Response
4mo
Thank you for taking the time to share your experience and for the work you contributed while at Carenet Health. We’re glad to hear that you found consistency in scheduling and that you had positive interactions with your coworkers, as supportive team relationships are an important part of the work environment. We also appreciate your candid feedback regarding workload and perceptions of support from leadership. Creating an environment where employees feel heard, valued, and supported is important to us, especially for team members who work directly with patients and members on the phones each day. Your feedback will be shared with leadership as we continue looking for ways to strengthen communication, empathy, and support across teams. Thank you again for sharing your perspective and helping us identify areas where we can continue to improve.
Viewing 25 - 27 of 506 Reviews
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ReviewsCarenet Health reviews

Glassdoor has 513 Carenet Health reviews submitted anonymously by Carenet Health employees. Read employee reviews and ratings on Glassdoor to decide if Carenet Health is right for you.