Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,793 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

-Can be a really fun and non-strenuous job if your store is staffed properly -Free coffee or tea every week! -You can develop really great relationships with customers -Your coworkers sometimes become your family

Cons

-Management can be really two-faced and get involved in a lot of drama. I’ve had multiple managers talk behind my back to other shift leads and team members. I’ve also had them talk poorly about my coworkers to me. It’s highly unprofessional and can create a very chaotic and stressful work place. -You get the feeling that you’re fairly disposable despite a long-term commitment to the job just due to corporate not really showing any concern for team members and shift leads. -Wages, although improving in Minnesota locations, are severely lacking in Wisconsin stores. -General lack of communication from district managers and general managers because they’re overworked and face too much stress -Constant cutting of hours from corporate

3.0
Feb 20, 2018

caribou review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

love my coworkers and flexible hours

Cons

Caribou has some great store managers but also no accountability for the bad ones

3.0
Jan 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Awesome co-workers Friendly customers Learning more about coffee and how to run the day to day operations of a cafe with a drive through

Cons

pay favoritism Noe real room for advancement

Viewing 85 - 87 of 1,793 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.