Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
May 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The only good things about working here are the tips, employee discount, and free drinks.

Cons

You're expected to work 9+ hours without a break. Hopefully it's different for other managers, but MY manager consistently fails to look at her employees availability, so all of my coworkers are scheduled at least one shift they can't work per week. Also, she favors shift supervisors over team members which makes us feel belittled and unimportant. Hopefully it's just my manager that doesn't know how to do her job, but this is what my experience at Caribou Coffee has been like.

3.0
Apr 28, 2014
Recommend
CEO approval
Business Outlook

Pros

not too challenging, free / discounted coffee and tea (yum!) , health insurance if needed, cash tips.

Cons

managers (depending on location of course), like to micro-manage which isn't effective in my experience, I transferred to a different location in Chicago and it was the worst idea ever! Manager was very evil and I think was out to get me so I left as soon as I could. My experience at the one in Centerville was awesome though but I think that has to do with the awesome manager!

4.0
Apr 23, 2014

Fast paced and fun

Recommend
CEO approval
Business Outlook

Pros

Easy to learn, decent starting pay.

Cons

hard to get the hours you need. Goes from exciting and really busy to absolutely dead on shifts.

Viewing 1588 - 1590 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.