Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,791 total reviews)
avatar

Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jul 30, 2010

Regular customers is why I continue to show up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the free beans each week, and shift drinks. Getting to know the regular customers. Like the variety of coffees offered.

Cons

Lack of communication across all levels. Team members are not always informed on changes. Stressed out store managers taking it out on good employees. Not enough hours and low pay.

5.0
Jul 21, 2010

Great place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I have worked with at Caribou are the best around. Friendly, fun environment. Job itself is really fun and rewarding. Benefits (Medical Dental) @ 20 hours a week and resonably priced.

Cons

Vacation time only awarded with consistent 33 hour weeks, which is very difficult to get. Hours are generally under 30 per week, even if you want more hours or full time. Can be physically challenging (standing entire shift), lifting heavy equipment, etc.

5.0
Apr 29, 2010
Recommend
CEO approval
Business Outlook

Pros

You get paid to talk to people and drink coffee! You get a free drink while working, and a discount on food, merchandise, and drinks whether or not you're at work. The uniform is pretty decent: jeans and a polo/ logo shirt. The turn over rate is very low. Benefits are decent. The job isn't very hard to do, and you get paid an okay amount. Overall, it's a fun place to work and it's easy to stand behind the products you sell because they're almost all really good.

Cons

The company is still second to Starbucks in many ways including pay and benefits. Constantly changing image and direction. Comes out with poor products at times and wants employees to push them at people. Doesn't promote from within enough.

Viewing 1783 - 1785 of 1,791 Reviews

Glassdoor has 1,821 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.