Casey's reviews

3.1

45% would recommend to a friend

(2,202 total reviews)
avatar

Darren Rebelez

54% approve of CEO

42% positive business outlook

Casey's has an employee rating of 3.1 out of 5 stars, based on 2,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casey's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 2, 2023

Support Center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For a corporate environment, this one is pretty good. Dress for your day, good work life balance, huge variety in benefits.

Cons

The vacation policy doesn’t step up as fast as other corporate positions

3.0
Nov 14, 2022

Issues...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good Customer Service Practices - ServSafe and SteriTech compliant - Friendly Staff

Cons

Depending on the store, it really does seem like Casey's does not care about its employees, despite claiming to. Whether this is a direct result of a district or store manager is unknown.

3.0
Oct 27, 2022

Challenging

Recommend
CEO approval
Business Outlook

Pros

Finding the right team. Being in the right market. Development. Increasing profit. Being able to hire/fire your own staff.

Cons

Scheduling system. It seems like it works but it is not like other big-box retailers. Meaning, that the function of the scorecard is to ensure that the scheduling puts people in a place where needed and they actually work that position However, with Casey's it is just scheduling people in areas based on 15-minute increments. It does not compare your forecasted hours to whether your people work their designated job (the whole point of a scorecard). Micromanaging to an OCD level. I spend more time filling out paperwork and putting up 12+ clipboards full of information than spending time working on the floor cleaning or re-setting planos. I have 10+ emails a day from my Supervisor, which contain requests to meet her district obligations and plenty of tasks under Casey's connection to complete by certain dates. My management team is only allowed 4.25 hours a day to be a manager and the rest of the time they are excepted to be in the role of the cashier, pizza, prep, or truck. No extra time for order.

Viewing 67 - 69 of 2,202 Reviews

Glassdoor has 2,266 Casey's reviews submitted anonymously by Casey's employees. Read employee reviews and ratings on Glassdoor to decide if Casey's is right for you.