Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Casper?

49% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 37 reviews)); "Great Benefits and Pay Salary" ((in 23 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Good coworkers, lots of tasks" ((in 12 reviews)); "Free mattress after six months" ((in 11 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 19 reviews)); "No commission and made lots of sales" ((in 11 reviews)); "No bonus and for fun for fun" ((in 9 reviews)); "Extensive growth is great for Casper, but outside of upper management the team is not compensated enough with very little room for growth and perks." ((in 6 reviews)); "They promise a lot to their staff but managers choose who they like more before you get noticed." ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

What are the top reviewed Casper locations?

New York , Los Angeles , San Francisco , San Antonio , Chicago , Oak Brook , Austin , Cincinnati , Roseville , Miami , Orlando , Boston , Bridgewater , Short Hills , Brooklyn , Durham , Southlake , Dedham , Crystal Lake , Huntington Station , Long Island City , New City , Scottsdale , Dallas , Frisco , Houston , Nashville , Brea , Costa Mesa , Irvine

Casper reviews

3.4

49% would recommend to a friend

(88 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

88 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jun 6, 2020

super fun place to work simply plagued by typical startup culture

Cx lead

Recommend

CEO approval

Business Outlook

Pros

mostly wonderful coworkers, a sense of togetherness, lots of perks, fair pay

Cons

startup cult mentality, many folks overworked, plagued by spending too much money early on and firing people to save money

Casper Response

6y

Thank you for sharing your experience at Casper. Your feedback is instrumental as we continue to grow and improve.

1.0

Apr 2, 2020

Quite possibly the dumbest company I have ever worked for.

Sleep specialist

Recommend

CEO approval

Business Outlook

Pros

Easy commute/parking, simple job, some really nice co-workers. The Glow is also very cool.

Cons

No one actually knows anything about mattresses, both yours, and the competition. Stupid internal messaging about dominating the "Sleep Economy." Oh, and good luck making bonus...Most stores don't. Ever. Sales goals are made up from thin air.

Casper Response

6y

Thank you for providing feedback on your experience at Casper. We are sorry to hear your experience was not more positive, please know we take feedback very seriously and are striving for continual improvement.

2.0

Mar 13, 2020

They don't care about their retail employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only pros our the free products (but after 6 months those don't really happen anymore) and some fun coworkers.

Cons

It's marketed as a non-commission workplace but the managers and HQ treat it the exact opposite. Empty promises left and right. "Promote from within" that statement is laughable at this job, they will tell you that they will work to elevate you to a higher position and then go ahead and hire an outside hire. Raises here are a joke! I feel bad for anybody who tells me they're thinking of applying for this job.

Casper Response

6y

Thank you for providing feedback on your experience at Casper.. Any comments left here are anonymous, so please feel free to share your feedback with the Casper People team confidentially. We’d love to hear more about how we can improve and ensure you are set up to succeed.

Viewing 73 - 75 of 88 Reviews

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Jobs at Casper

Store Manager - Broadway - New York, NY

Store Manager - Walt Whitman Shops - Huntington Station, NY

Huntington Station, NY

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Part Time Retail Sales Associate - Lexington Ave - New York, NY

Casper

Casper reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

super fun place to work simply plagued by typical startup culture

Quite possibly the dumbest company I have ever worked for.

They don't care about their retail employees

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