Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Casper?

49% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 39 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Great benefits and plenty of room to grow with the company." ((in 22 reviews)); "Free mattress after 6 months of employment" ((in 11 reviews)); "Good work life balance as part time" ((in 10 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 19 reviews)); "No commission and made lots of sales" ((in 11 reviews)); "Poor communication, lack of benefits for part time, bad bonus structure" ((in 10 reviews)); "They promise a lot to their staff but managers choose who they like more before you get noticed." ((in 6 reviews)); "Upper management is a complete mess" ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

What are the top reviewed Casper locations?

New York , Los Angeles , San Francisco , San Antonio , Chicago , Oak Brook , Austin , Cincinnati , Roseville , Miami , Orlando , Boston , Bridgewater , Short Hills , Brooklyn , Durham , Southlake , Dedham , Crystal Lake , Huntington Station , Long Island City , New City , Scottsdale , Dallas , Frisco , Houston , Nashville , Brea , Costa Mesa , Irvine

Casper reviews

3.4

49% would recommend to a friend

(311 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

311 reviews

5.0

Sep 1, 2016

Finally a career where you're happy

Cx specialist

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits, professional yet relaxed atmosphere, Amazing training and employee investment. Thorough and extensive interview process, Casper values quality over quantity.

Cons

Can be a bit unorganized at times but definitely nothing that can't be fixed or handled.

Casper Response

6y

Thanks for sharing this feedback! We’re so pleased to hear you’ve had a great experience at Casper

5.0

Sep 1, 2016

Amazing hiring process

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

The hiring process at Casper was incredibly smooth, well organized, friendly, welcoming, and thorough. After about three rounds of interviews, it was clear that they are looking to hire people who are serious about growing this brand and taking serious pride in their work. And it shows! The team here at Casper couldn't be more driven. From the CEO down, the quick growth that the company has had lit a fire underneath everyone from day one and it shows no signs of burning out. I'm extremely happy I made the move to Casper, looking forward to many more amazing years with this company.

Cons

I can't think of any cons to date. From the first phone interview to the brand new office space (whoa, it's nice), everything has been done professionally and with the employees in mind.

Casper Response

6y

Thanks for sharing this feedback! We’re so pleased to hear you’ve had a great experience at Casper

4.0

Jul 11, 2016

Great Startup Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great way to learn more about what it means to be a startup/wonderful and motivated team of people

Cons

No cons come to mind

Casper Response

6y

We’re so glad to hear you had a great experience as a member of the team at Casper. Thank you for your feedback!

Viewing 292 - 294 of 311 Reviews

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Casper

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Finally a career where you're happy

Amazing hiring process

Great Startup Experience

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