Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Casper?

49% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 39 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Great benefits and plenty of room to grow with the company." ((in 22 reviews)); "Free mattress after 6 months of employment" ((in 11 reviews)); "Good work life balance as part time" ((in 10 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 19 reviews)); "No commission and made lots of sales" ((in 11 reviews)); "Poor communication, lack of benefits for part time, bad bonus structure" ((in 10 reviews)); "They promise a lot to their staff but managers choose who they like more before you get noticed." ((in 6 reviews)); "Upper management is a complete mess" ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

What are the top reviewed Casper locations?

New York , Los Angeles , San Francisco , San Antonio , Chicago , Oak Brook , Austin , Cincinnati , Roseville , Miami , Orlando , Boston , Bridgewater , Short Hills , Brooklyn , Durham , Southlake , Dedham , Crystal Lake , Huntington Station , Long Island City , New City , Scottsdale , Dallas , Frisco , Houston , Nashville , Brea , Costa Mesa , Irvine

Casper reviews

3.4

49% would recommend to a friend

(311 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

311 reviews

5.0

Jun 29, 2016

Love Casper

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Start up environment so can create your own path.

Cons

Naps aren't really a thing :(

Casper Response

6y

Thank you for your feedback! We’re so glad you’ve had a great experience at Casper.

3.0

Jun 21, 2016

Practice what you preach

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

There are some truly fantastic and talented, hard working people at Casper.

Cons

Disconnect between departments, company culture ???. There is weak follow through across the board. The Customer Experience team is stacked with VERY talented, intelligent people, yet, it is very difficult to differentiate treatment of this team in comparison to any 'run of the mill' support team at any other company. SALARY employees using a 'clock in' system...

Casper Response

6y

Thank you for sharing this feedback with us as we want to ensure we are providing the right support and opportunities to all of our team members. We will be sure to discuss your concerns further with our Casper People team.

4.0

Jun 20, 2016

start-up growing pains

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Casper is a place that values hard work. The team's belief in the product is obvious. The senior management is getting a much-needed boost when it comes to experience since before much of the management was very young. The new office is cool and functional; it's going to lend well to future hiring.

Cons

The overall energy is not great at Casper. People are overworked, the management fumbles lots of times, and the growth seems unnatural for the amount of work there is. There are bursts in hiring and then it slows, making workloads unmanageable. I feel like my career isn't going anywhere here and that there won't be chances for leadership any time soon.

Casper Response

6y

Thank you for taking the time to share your feedback with us. We take your feedback and concerns seriously, and it will help us to keep improving as we work to provide a great place to work for all of our team members

Viewing 295 - 297 of 311 Reviews

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start-up growing pains

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