Caterpillar reviews

4.0

77% would recommend to a friend

(7,318 total reviews)

Joe Creed

67% approve of CEO

74% positive business outlook

Caterpillar has an employee rating of 4.0 out of 5 stars, based on 7,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caterpillar employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Dec 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Early career development and training use to be great (different rotational training programs and on the job training opportunities). Plenty of networking opportunities which play a vital role in developing your career due to the large size of the company. Multiple potential career paths within the same company and usually supportive management that supports trying something new or different in the interest of your career. When market cycles are good, there is lots of positives with STIP (bonuses), more travel opportunities, training opportunities and more flexibility in R&D investments. Initially work/life balance was really a focus and felt valued by management.

Cons

Work environments were seen purely as a cost and so many facilities are outdated with dated equipment and no desire to shift any resources at addressing this. When market cycles are down, there is a massive negative shift in the work environment as STIP (bonuses) are all but cut which for most employees is a large contribution of their total compensation. Market down cycles result in business cases to justify everything from business trips, to simple equipment acquisitions and a lot of redundant budget churn multiple times a year in a large wasted effort of human capital to try and justify each line item. There has been a large shift in the view of the workforce over the 10+ year tenure with the company and employees are really viewed as a number and a cost to the bottom line. In downturns, workforce cuts are much more common and a lot more impersonal and quite devastating in the way they are executed. The shared 2 way street of loyalty between employee and the company feels a lot more like a one way street and as people were cut, the work/life balance was valued a lot less as the same output was expected from the remaining fewer employees. Top level management shifts have moved away from the life long, employee to a lot more external focused trying to find external leaders and lots of number crunchers who know less about the markets, dealers and customers and simply try and run the company by the numbers. This focus on external talent for top level leadership is causing a log jam as talent internally can't move up and the value of internally diverse, company built careers is lowering. Additionally, the increased focus on outsourcing jobs and contract work out was an alarming trend that was a short term P&L benefit but will have serious long term negatives.

1.0
Dec 8, 2017

Not the place it used to be

Recommend
CEO approval
Business Outlook

Pros

Brand name carries a lot of weight pride

Cons

Current management is in chaos. R&D spending is a roller-coaster. Talk a lot about values but they are randomly applied. Been lied to many times. Talk a lot about the value of people, then practice slash and cut experts.

4.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

You will get to work on a variety of work. The office leadership at the Champaign Simulation Center is good to work with. They seem to be on top of things and know their employees. You will be given ownership of a project and you make your own decisions. Champaign-Urbana is a great place to live and raise a family. Has an open office culture and people are pretty friendly with one another. Opportunities for mentoring younger workers. Also can receive mentorship from more experienced workers. You can probably make an adequate paycheck. If living in a calm, family-oriented area is important to you, this would not be a horrible place to work. Understand though that it will take you your entire career to *possibly* make a healthy paycheck. The Champaign Simulation Center is a good place to work. I have a positive outlook for it. The company as a whole is wandering right now. Very cyclic. But the CSC is a decent place of employment. This is where it's at. At least in my case, I would burn out really quickly if I had to work in Peoria. You would be one of 100,000 small cogs in the dimly lit cubicle machine.

Cons

Heavy bureaucracy. Structure of the upper leadership of the company is very bloated and superfluous. It was impossible to keep track of who all of the supervisors were. It was not entirely clear what half of them even did. They were just "chief directing supervisor of supervising the undersecretary to the assistant manager of analytics." EVERYTHING had an acronym, and the acronyms changed every month. Main hub of the company seems to be a swiftly tilting ship. Absolutely no stability. I think I worked for three different divisions in the course of three or so months. "Diversity" was valued over competence. I come from a pretty diverse family (father born in Polynesia, have black, Japanese, Filipino, Cherokee relatives). I have lived in a number of places in the US and Asia. I would consider myself somewhat liberal in social matters. But I still expect higher leadership to actually know what is going on, not just be a good face to look at. I'm not sure I saw that here. Very little motivation to work for the cause of the company as a whole. You have a 50-50 chance of being laid off no matter what happens, so it's not like the employees actually feel Caterpillar has their back. Pay is not amazing. It's okay. You will not be poor. But you will have to value location over paycheck. I know of a good number of people who leave Caterpillar just because the pay does not overcome the deep bureaucracy and tumultuous position of the company. When I can walk away and earn $25k more in a similar real estate market, it takes a lot of loyalty to a group of nameless CEO/Vice Presidents in order for me to stay. Highly educated people in the tech industry rarely are that desperate for a job.

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