Cellular Sales reviews

Employees are NOT treated equally. Reps that sell a lot of phones without doing much else (customer service, paperwork, turning in equipment on time) are given lots of passes despite numerous write ups. While those who work hard & get everything done can be fired at the drop of a hat for the most minor infraction.

They have meetings at odd hours of the night because the job structure doesn't allow everyone to be off at the same time. They cheat people by charging hidden fees. They cheat you out of commission by not telling you exactly why your final paycheck is lower than what you were paid. Also, they charge you for anything that's missing or stolen from the stores. So if a thieving coworker decides to steal a $600 iPhone, everyone working that day shares that loss. (if you have done cellphone jobs before, you know you have a 2 month wait before you get your first commission. If you're not accustomed to that, then get ready). Turnover is higher than it should, so since they don't have the personnel, they will try to have you work almost everyday. They want you to set appointments too, because you won't get the same traffic as corporate stores, so even on your off time you'll spend every waking hour, selling. They use money as a motivator and there's more to life than that....they lack morals. They don't have traditional managers at any store, so that means you don't have good central management to guide you or answer questions. They want manager-minded people, but the reality is that successful companies cannot have a room full of managers and not have at least a few "followers" ( who they refer to as clerks). They keep nasty surroundings. You might get robbed. Your coworkers can cheat you out of being shared on commissions/steal sales. Your shift might include a closing shift that will end at 9pm....if you have a last minute customer, you could be in the store well into the night! And they don't pay over time. You don't have a central workplace. You bounce across the city working at various stores. Some days, you might not make a dime.