Is Cengage a good company to work for?

Cengage has an overall rating of 2.9 out of 5, based on over 2,599 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 31% of employees would recommend working at Cengage to a friend and 24% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Cengage?

31% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales (29) , Sales Consultant (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 318 reviews)); "Good benefits and easy onboarding" ((in 181 reviews)); "Work life balance is great" ((in 116 reviews)); "Colleagues are great and genuinely care." ((in 86 reviews)); "Great team to work with." ((in 66 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 111 reviews)); "poor management of employees" ((in 106 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 75 reviews)); "low salaries compared to industry standard" ((in 72 reviews)); "Upper management is always reorganizing." ((in 67 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.9

31% would recommend to a friend

(2,401 total reviews)

Michael Hansen

39% approve of CEO

24% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Culture & values

2.8

Compensation and benefits

2.4

Career opportunities

2.3

Senior management

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 24, 2026

Talented people totally overshadowed by management issues

Senior content manager

Recommend

CEO approval

Business Outlook

Pros

the people were amazing and talented

Cons

too many to list: management apparently has been told to deconstruct company for sale by private equity owners. Virtually no one who was there 12 years ago is still employed. Content, HR and production offshored.

1.0

Jun 22, 2026

Leadership has no regard for workers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not out of business yet

Cons

No respect for any of the people who do the work Pushing AI as if that will replace those the workers they laid off Investment firm running things closely tied to Epstein

1.0

Jun 17, 2026

Private Equity and Consultant-Driven Decisions Have Derailed a Once Great Company

Sales

Recommend

CEO approval

Business Outlook

Pros

It used to be a great place to work. Still a few great people left. They won't be for long.

Cons

Private equity ownership has prioritized quarterly savings over sustainable growth. Leadership increasingly relies on consultants who lack a practical understanding of the business, leading to decisions that may improve short-term financial results while undermining long-term competitiveness. The company that was once known for innovation, employee engagement, and customer focus has become increasingly driven by cost-cutting and financial engineering. The decline in employee sentiment is reflected in the company's ratings and the recurring themes found throughout employee feedback over the past several years. Concerns regarding morale, leadership decisions, turnover, and the overall direction of the company appear consistently across many reviews and should not be ignored.

Viewing 4 - 6 of 2,401 Reviews

Jobs at Cengage

Enrollment Representative (Remote Opportunity)

General Labor, 10:00am to 6:30pm (Regular Full-Time)

Student Advisor (Remote)

Customer Success Consultant (Remote)

General Labor, 10:00am-6:30pm (Temporary Full-Time)

Cengage

Cengage reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Talented people totally overshadowed by management issues

Leadership has no regard for workers

Private Equity and Consultant-Driven Decisions Have Derailed a Once Great Company

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