Cengage reviews

2.9

31% would recommend to a friend

(2,405 total reviews)
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Michael Hansen

39% approve of CEO

24% positive business outlook

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jul 22, 2016

Dysfunctional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership team is passionate about what they do and I believe they truly do care about the employees. Executive team goes above and beyond to communicate and be available for people. Benefit package and Pay are above avg.

Cons

Management team has some key VP-level people in the wrong positions. Too often problems are blamed on teams, when the reality is that management is the problem. Quotes of "We need to communicate more" or "people need to work harder" are heard too often and are symptomatic of a group without a plan.

2.0
Nov 22, 2015

Roller coaster experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New products coming out that seem promising and innovative. Research is thoroughly conducted at the user-level for these products. There is good content (texts in print/digital) as part of the company's current portfolio.

Cons

Knee-jerk reactions and implementation of programs and initiatives that have mixed messages and confusing directives with poor return,rather than well-thought out truly strategic initiatives. Significant turnover in the sales organization that negatively impacts the longer sales cycle. Disconnect with executive management and those executing on the front lines. Inconsistent advancement, not necessarily performance-based, more on who you know. Over the past couple of years there have been significant technology issues. Recently the company has begun to outsource jobs overseas (accounting, IT), there is uncertainty as to what's next.

1.0
Nov 6, 2015

Incompetence Rules the Day!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company in deep financial trouble.

Cons

Run by total arrogance and incompetence from top to bottom. Rude and uninformed. Could not care less about customer or employees.

Viewing 109 - 111 of 2,405 Reviews

Glassdoor has 2,603 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.